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Customer Service Rep

Head of Customer Operations & Demand Planning

Job in Whitehall, Franklin County, Ohio, USA
Listing for: DLA Careers
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A federal agency located in Whitehall, Ohio is seeking a Chief of the Customer Facing Division to oversee a variety of customer support functions. This role requires expertise in demand planning and customer service, with responsibilities including acting as an advocate for clients and ensuring compliance with service agreements. The ideal candidate will have experience resolving customer issues and leading teams to improve service delivery.

A comprehensive benefits package is offered, reflecting the commitment to a rewarding federal career.
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