Receptionist - Franchise

Join us to apply for the Receptionist - Franchise Location role at H&R Block.

This is a seasonal position where you will help clients, answer phones, greet visitors, and assist in scheduling and maintaining office organization. You will build strong client relationships and provide excellent customer service to ensure client needs are met in person, over the phone, or virtually.

Responsibilities include:

• Answering phones and greeting clients in a friendly manner
• Matching clients with the appropriate tax professional
• Scheduling appointments according to client preferences
• Ensuring client needs are met during their visit or call
• Maintaining office cleanliness and organization
• Performing other duties as assigned

Qualifications:

• Experience in a fast-paced environment
• Customer service experience
• Ability to multi-task and stay organized
• Proficiency in Microsoft Office

Preferred:

• High school diploma or equivalent
• Flexible schedule and ability to work in multiple locations
• Sales or marketing experience

• Seniority level:
  Not Applicable
• Employment type:
  
  Full-time
• Job function:
  Administrative
• Industry: Retail