Associate Supervisor

Job Title

Associate Manager

$19.77 - $24.12 per hour

• Health:
  Comprehensive coverage (medical, dental, vision) at a reasonable cost
• Paid Time Off:
  Sick pay; vacation pay (approximately 1–2 weeks); 6 paid holidays plus 1–2 floating holidays
• Discounts:
  Up to 50% off store merchandise
• Flexible Spending Accounts:
  Use pre‑tax dollars for eligible health and day‑care expenses
• Employee Assistance Program:
  Free tools and resources to manage life’s challenges
• Retirement Plan: 401(k) with generous company matching contributions
• Life Insurance:
  Company‑provided policy and option to purchase supplemental plan
• Performance Merit Increases

Green Drop® is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco‑friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre‑owned items away from landfills and back into local thrift stores. Learn more at
(Registered for-profit fundraising)

• Work in a purpose‑driven company that makes a positive impact on the planet and local communities.
• Investment in career growth, supported by aggressive expansion plans.
• Diverse team culture with many backgrounds and perspectives.

Comprehensive onboarding and training from day one. Our training department and Savers University provide robust internal training along with external partner resources.

The Associate Manager plays a critical role in ensuring exceptional service to donors. The role is highly self‑motivated, leads by example, and embodies the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

• Train, coach, and mentor new and existing team members on company policies and procedures.
• Engage directly with 20–30 sites on a regular basis, overseeing operations and ensuring quality.
• Perform people‑management duties for an Area Manager, including hiring, coaching, counseling, firing, time‑tracking, and performance reviews.
• Support recruitment: review applications, conduct interviews, select talent, and complete onboarding activities.
• Manage supplies, assets, and maintenance requests at each site; communicate pickup schedules.
• Provide outstanding customer service to donors and drivers, handling donations, unloading, and representing the Green Drop brand.
• Maintain a safe environment: follow safety standards, clean spills, and report hazards.
• Use tablet/iPad to record donor information; organize donations in the stock room; submit supply needs to the Area Manager.
• Travel regularly between sites; sometimes travel to adjacent territories or across the U.S. by air.
• Perform additional duties as assigned by the manager.

• Leadership and effective team management.
• Customer service excellence.
• Problem‑identification and solution recommendation.
• Attention to cleanliness, organization, and detail.
• Reliable transportation, punctuality, and commitment to attendance.
• Honesty and integrity.
• Strong oral and written communication skills.
• Prioritization, deadline meeting, and multitasking with minimal supervision.
• Confidentiality of information.
• Basic math proficiency.
• Working knowledge of Microsoft Office (Word, Excel, Outlook).
• Flexibility to work a variable schedule.
• Successful completion of background and physical exams; clean driving record.
• Alignment with Saver’s culture.

• High school diploma or equivalent.
• Minimum of 2 years in a supervisory customer‑service role leading 10 or more team members.

• Reaching overhead: 30% of time.
• Pushing and pulling: 65% of time.
• Standing: 100% of time.
• Bending and crouching: 60% of time.
• Repetitive hand use: 70% of time.
• Grasping items: 80% of time.
• Lifting and carrying up to 50 lbs.

• Cell phone or laptop for data entry.
• Company‑supplied safety equipment per operating and safety manuals.

• Regular travel between 20–30 sites within geographic territory; occasional travel to neighboring territories.
• Car travel within territory continuously.
• Possible air travel to outside U.S. territories.

• Remote within the specified geographic area. Examples: 660 North Broadway, White Plains, NY 10603; 160 Walt Whitman Rd., Huntington Station, NY 11746; 360 Union Blvd., Totowa, NJ 07512; 125 18th Street, Jersey City, NJ 07310; 313 Smith Haven Mall, Lake Grove, NY 11755; 831 S Springfield Ave., Springfield, NJ 07081; 359 Amboy Ave., Metuchen, NJ 08840; 1921 Street Rd., Bensalem, PA 19020;
  
  1396 Berlin Turnpike, Wethersfield, CT 06109; 176 Newington Rd., West Hartford, CT 06110; 120 Water Tower Plaza, Leominster, MA 01453.

Savers/Green Drop is an E-Verify employer.