Senior Director, Facilities

Senior Director, Facilities

VEG ER for Pets

In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We've done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong.

We’re rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That’s where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families.

VEG is a 2025 & 2026 certified Great Place to Work®.

At VEG, we find a way to say YES—so you can lead boldly, solve complex problems, and make an impact where it matters most. As the Senior Director of Facilities, you'll shape the operational backbone that keeps our hospitals safe, reliable, and ready for anything. You'll oversee our national Facilities Management strategy, lead Biomedical Equipment Services, elevate Security Guard operations, and play a critical role on VEG's Crisis Committee—helping us protect our people, our hospitals, and the pets who need us.

This is a role for someone who thrives at scale and loves the unexpected. You'll build systems that work in the real world, empower teams across the country, and champion an environment where veterinarians and nurses can focus on saving lives. If you want to grow where you want to go, solve high‑impact challenges, and lead with purpose in the world's emergency company, this is your opportunity to say YES.

• Lead the national strategy for Facilities Management, ensuring every VEG hospital operates safely, reliably, and without disruption to patient care.
• Oversee biomedical equipment lifecycle management, ensuring clinical readiness, regulatory compliance, and timely repairs across all hospitals.
• Direct Security Guard operations and safety programs, establishing standards that protect VEG teams, customers, and hospital environments.
• Serve as a senior leader on VEG's Crisis Committee, guiding preparedness, real‑time response, and cross‑functional coordination during critical events.
• Partner with Design, Construction, Real Estate, Medical, and Operations leaders to support hospital openings, capital planning, and long‑term facilities strategy.
• Lead and develop a national Facilities & Biomedical team, fostering a culture of service excellence, responsiveness, and continuous improvement.

• Deep experience leading facilities operations across multiple locations, with the ability to prioritize safety, reliability, and efficiency at scale.
• Strong competency in managing technical environments—such as biomedical equipment, building systems, or other complex operational assets.
• Demonstrated ability to lead in high‑pressure situations, including crisis management, emergency response, or rapid problem‑solving.
• Proven success building and leading high‑performing teams, fostering collaboration, accountability, and service excellence.
• Strong vendor management, budgeting, and strategic planning skills, with the ability to make data‑informed decisions.
• Ability to travel 50% of the time.
• Comfort working in a fast‑paced, high‑growth environment with regular travel to VEG hospitals nationwide.

• Empathetic, instinctively taking a people‑centric approach, whether supporting your colleagues or making an effort to understand different perspectives.
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s accomplishments.
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long‑term, impactful results.
• Curious by nature;…