Assistant Store Director, Operations

Assistant Store Director:
Operations – Store Leader

Under the direction of the Store Director, the Department Manager of Operations will support the execution of the operational priorities within the 4 walls. They will be responsible for maintaining performance of their stores’ back‑of‑house practices to drive efficiency and achievement of related goals. The Assistant Store Director of Operations will coach their direct associate reports proactively and collaboratively to achieve the productivity set forth in the labor standards.

Be responsible for achievement of sales, controllable profit, EBITDA, payroll management, and P&L performance. Manage the planning, timelines, budget, and communication of all required operational processes. Organize the stock room, including merchandise set‑up, equipment, supplies, and technology. Execute all inbound and outbound freight flow, including dock‑to‑floor processes and exception‑report maintenance to maintain inventory integrity. Resolve maintenance and repair of all facility‑related issues.

Develop and retain direct reports, ensuring their readiness for increased responsibilities and providing a bench of internal talent who are upwardly mobile to fill critical positions. Participate and support training for new company programs, procedures, and technologies. Consistently model and coach behaviors that exceed key performance indicators.

Establish positive interpersonal relationships and actively collaborate and contribute to a positive team dynamic. Inspirational leader through both action and collaboration who acts as a coach and role model to bring out the best in their teams. Adapt easily to changes and consistently deliver exceptional results. Generate and share original ideas, tackling both simple and complex problems.

College associate diploma, bachelor’s degree preferred. 3+ years of management experience with comparable volume and/or proven track record of success managing a selling workforce and achieving results. Proficiency in available technology, including Microsoft Office (Outlook, Excel, Word, and PowerPoint). Proven sales track record and results‑driven approach. Proven time‑management skills and ability to manage multiple projects with shifting priorities. Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships.

Thorough knowledge of the fashion industry and a passion for sharing your expertise. Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer’s eyes. Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers. Flexibility to work evenings, weekends, and public holidays.

$70,915 – $88,644

is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• The above expected salary range may have some variability based on factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.