Accounts Receivable Collector

Wilson Elser is a leading defense litigation law firm with more than 1300 attorneys in 43 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal’s survey of the nation’s largest law firms. We’re also Mansfield Certified Plus.

Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long‑term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Accounts Receivable Collector position.

This is an excellent opportunity for recent college graduates with about a year or more of professional office experience looking to take on a fast‑paced role in a national law firm, as well as more experienced candidates with hands‑on A/R experience looking to continue to develop their skills.

• To produce written documents (e.g., e‑mails, letters, memos, etc.) that clearly convey simple and complex issues surrounding outstanding balances.
• Review and reconcile payment applications by analyzing historical information.
• Telephone calls to clients to discuss resolution of accounts receivable balances that fall within the prescribed criteria.
• Track website status of invoices that are submitted electronically.
• Confirm that payments have been received from electronically submitted invoices including successfully appealed items.
• Record all collection activities within the assigned database.
• Communicate all collection activities with the assigned Partner.
• Analyze partial payments received from clients and participate in the appeal process and write‑offs.
• Conduct oneself in a professionally confident, courteous manner while communicating with the Regional Offices, Associates, Partners, Senior Management, and Client Contacts.
• Regularly inform management on all progress and significant developments in the performance of primary responsibilities.
• Independently produce quality work products.

• Preferred
  
  Education & Experience:
  
  Associate or Bachelors degree OR High School Diploma or GED Equivalent and 4 years of office experience, 2 of which held in collections/accounts receivable.
• Industry Knowledge: Experience in law firms or professional services is a plus, especially with an understanding of law firm revenue cycle and related processes.
• Creating a basic worksheet.
• Data entry and data formatting.
• Performing calculations in an Excel worksheet by using basic formulas such as SUM.
• Identifying, sorting, and filtering data.
• Modifying the appearance of a worksheet including adjusting the layout, margins, font size, and print size.
• Strong command of Microsoft Office, specifically Outlook and Excel. Excel must have knowledge as follows:
• Aderant, AS400 and Minisoft ARCS is advantageous but not required.
• Organizational
  
  Skills:
  
  Proven ability to prioritize and organize assigned tasks in a dynamic, high‑volume environment while maintaining productivity.
• Communication: Strong verbal and written communication skills, combined with a clear ability to collaborate effectively with both internal and external clients. Additionally, ability to read cursive.

This position is considered full‑time and therefore qualifies for benefits, including a 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Compensation is based on experience, education, licensure, certifications, geographic location, market demands, and other factors permitted by law.

Salary Range: $50,000 - $70,000 USD

• Benefits: Outstanding benefits package, including 401(k) match and generous PTO plan.
• Career Growth: Ample opportunities for professional development and advancement.
• Employee Perks: Access to corporate discount plans and other benefits.