Support Engineer Level 2
Job in
White Plains, Westchester County, New York, 10606, USA
Listed on 2026-03-04
Listing for:
Edutek, LTD.
Full Time
position Listed on 2026-03-04
Job specializations:
-
IT/Tech
-
Engineering
Job Description & How to Apply Below
Support Engineer Level 2
Certifications - Comp Tia A+, JAMF 100, Google Workspace Amin, ITTL Foundation or equivalent experience
Required Skill Set:
- Entry-level experience as Cisco network engineer
- General understanding of VLANS, spanning tree protocols, routing protocols.
- General understanding of IP protocols (IPv4 addressing, UDP,TCP, DNS, DHCP) used when troubleshooting issues.
- Experience managing iPads via an MDM solution
- Ability to troubleshoot VPN access
- Ability to troubleshoot wireless connections
- Ability to troubleshoot hardware issues for end-user devices such as laptops, chrome books, desktops, etc.
- Handling several projects at a time
- Very good communication skills
- Experience with Microsoft Active Directory or Azure AD
- Experience with Windows Deployment (Ghost, MDT, SCCM, Intune)
- Experience with managed/configurable switches
- Experience with MDF Solutions (JAMF Pro, Microsoft InTune, Air Watch, Radix, etc.)
- Experience with Google Admin Console
- Experience with Content Filters (Lightspeed Relay, GoGuardian, etc.)
- Bachelor of Science Degree preferred but not required.
- Must have 1-2 years of experience.
Candidates require fingerprinting and background checks. Candidates are required to have a vehicle for minimal travel between buildings.
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