ITIL-Driven ITSM Lead - MSP & Helpdesk
Job in
City of White Plains, White Plains, Westchester County, New York, 10601, USA
Listed on 2026-01-27
Listing for:
Ivy Rehab Network
Full Time
position Listed on 2026-01-27
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, IT Project Manager
Job Description & How to Apply Below
A leading healthcare service provider is looking for an IT Service Management Lead in New York. This role involves overseeing Helpdesk operations, leading IT service management processes, and ensuring high-quality service delivery to over 6000 teammates. The ideal candidate will have significant helpdesk experience, leadership skills, and a strong understanding of ITIL best practices. Competitive compensation is included, up to $110,000 depending on experience.
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