Breast Health Nurse Navigator

Overview

Position Summary
The Breast Health Patient Navigator’s primary function is guiding breast health patients through the healthcare system by assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes. The Navigator will develop a resource bank for clinical trials, treatment options and advancements, financial and insurance resources, and social services programs for breast cancer patients.

• Understands and adheres to the WPH Performance Standards, Policies and Behaviors.
• Monitor educational materials inventory, fulfill all community educational materials requests received by the Affiliate, and prepare educational materials for events as needed.
• Create and maintain a database of relevant breast health and breast cancer programs and services offered and communicate/distribute resources to other agencies and members of the community.
• Receive, respond to, and track community resource and patient navigation calls in a timely manner.
• Assist in representing WPH in area coalitions across the service area.
• Monitor and update educational content of the Breast Health website, including local and national resources, breast cancer screening events, breast cancer statistics, breast health educational messaging, and other relevant information.
• Provide information and other resources for the area’s not-for-profit community, providing referrals or direct assistance as needed. Create and nurture relationships with resource providers.
• Assist in the development of new programs that address community needs and new or emerging issues related to breast health or breast cancer.
• Provide consultation, training, and assistance to community organizations in developing, implementing, and evaluating breast health screening, treatment, and/or education programs.
• Initiate communication with patients upon learning they have a suspicious mammogram or positive finding.
• Guide patients through the healthcare system and help patients arrive at scheduled appointments on time and prepared.
• Assist patients in understanding their diagnosis, treatment options, and resources available, including educating patients about appropriate clinical research studies and technologies.
• Assess the psychosocial issues of each patient and design an appropriate service delivery plan to connect patients to community and social support services.
• Provide counseling services that enable the patient to cope with the impact of a breast cancer diagnosis and subsequent lifestyle changes.
• Facilitate interaction and communication with healthcare professionals and providers.
• Offer educational sessions to inform practitioners of the breast health navigator role, services provided, and encourage referrals.
• Assist breast cancer patients in finding ways to pay for their treatments, prescriptions, and cost of living expenses.
• Recommend and develop methods to communicate latest developments in treatment to patients and survivors.
• Create, implement, and evaluate a peer-to-peer support network for newly diagnosed patients to link them to individuals who have similar diagnoses, barriers, and emotional issues.
• Assist with arranging for patient transportation where needed.
• Build relationships with other patient navigators. Track interventions and outcomes.
• Ensure resources are utilized to create the greatest impact.
• Responds well to changing demands and accepts challenging opportunities.
• Works independently and proactively takes ownership of all projects.
• Performs all other related duties as assigned.

• Minimum of three years' professional experience in a related field required; healthcare experience strongly preferred.
• BSN Required
• RN, Breast Imaging Navigator certification.
• Experience with statistical data analysis, grant writing, and program evaluation preferred.
• Knowledge of Spanish a plus.

• Teamwork
• Adaptability
• Communication skills
• Problem-solving skills
• Planning and organizing
• Attention to detail
• Judgment and decision making skills
• Stress tolerance

• Must be able to remain in stationary position…