Program Assistant

Join to apply for the Program Assistant role at Westchester Jewish Community Services
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Westchester Jewish Community Services (WJCS), a nonprofit founded in 1943, has grown to be the largest provider of licensed outpatient community mental health services and one of the largest human service agencies in Westchester County. We provide state‑of‑the‑art programs and services and compassionate care to more than 20,000 people of all ages and backgrounds each year.

We are seeking a full‑time Program Assistant to support the Crime Victims Advocacy and Support Services Department. This role provides administrative support, manages referrals, and contributes to coverage of the hotline. The salary for this full‑time position is $50,000.

• Respond to inquiries regarding program services.
• Maintain records in accordance with WJCS and OVS standards.
• Prepare and process new client intakes and referrals.
• Maintain coverage of the program’s 24‑hour hotline during business hours (9 AM–5 PM).
• Create and distribute the hotline schedule and forward evening calls to the after‑hours hotline line daily.
• Track and input documentation per OVS regulations.
• Order program materials and supplies.
• Enter data to support program billing.
• Assist with managing timesheets.
• Support Advocates with calls and referral follow‑up.
• Liaise with WJCS clinics regarding referrals and intake of new clients.
• Assist with distribution of program surveys in collaboration with the Director of Research.

• Bachelor’s degree preferred
• Bilingual Spanish/English preferred
• Ability to travel to multiple sites

• Generous paid time off
• Comprehensive Health Benefits, Flexible Spending Account (FSA) and a Healthcare Reimbursement Arrangement (HRA)
• 403(b) Plan and an Agency‑Paid Pension Plan
• Ongoing Professional Development and Training
• Employee Assistance Program
• Tuition, day‑care, and personal emergency reimbursements
• Disability and life insurance
• Staff appreciation events and employee mental health and wellness initiatives

WJCS INC. IS AN EQUAL OPPORTUNITY EMPLOYER

Entry level

Full‑time

Administrative

Individual and Family Services