Healthcare Customer Service Representative
Listed on 2026-01-26
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Responsibilities
- Field calls from clients & customers, regarding pension plans, healthcare plans, and financial information
- Receive upward of 100-150 calls per day
- Enter customer info/conversation info into database while fielding inbound call
- Field calls with the utmost level of customer service
- Inbound phone calls
- Pension plans, Disability
- High volume calls
- Enter customer information
- Answer and direct incoming calls in a high volume of call switchboard environment
- Ability to answer with a defined script and an enthusiastic manner and time
- Multi-tasking and clerical support as assigned by department
- Customer Service
- Call Center
- Bilingual
- Inbound Calls
- Customer service call center
Skills & Qualifications
- Call center
- Data entry
- HS Diploma, GED
- Healthcare call center
- Medical call center
- Healthcare customer service
- medical customer service
Entry Level
Job Type & LocationThis is a Contract to Hire position based out of White Plains, NY.
Pay & BenefitsPay range: $18.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, program terms. If eligible, the benefits available for this temporary role may include:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
This is a fully onsite position in White Plains, NY.
Final date to receive applicationsAnticipated to close on Jan 16, 2026.
Equal Employment OpportunityThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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