Travel Desk Specialist

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Travel Desk Specialist

White Plains, NY

Our client is looking for a Travel Desk Specialist who will provide support to the Client's Travel department.

• Monitor the Travel Desk Inbox; answer the Travel Desk phone; assist customers with travel and non‑travel related questions; prepare travel related documents/reports/spreadsheets; other administrative duties as assigned.
• Assist with Out of State travel requests including online searching for specific conferences and booking of hotels directly within the provided, conference link.
• Provide travel request status updates to customers.
• Collaborate with Site EAs and WPO Department Admins on preparation of spreadsheets that contain relevant travel data for group travel requests.
• Review/dispatch in-state travel requests - review/identify missing information on submitted travel forms, e.g., dates, location; travel rejections; duplicated requests; fielding requests that need to be escalated for manager approval; dispatching request to appropriate travel agent.
• Assist new customers - explain travel profile and assist customer with completion; give guidance on Travel Policy and Procedure and standard travel protocols.
• On day‑of cancellations due to weather or other emerging situations or other date changes, contact hotels to cancel travel arrangements.
• Collection of necessary paperwork required by Travel Agents to update post‑dated travel invoices.

• Exceptional organizational and time‑management skills to handle multiple tasks and prioritize effectively.
• Excellent written and verbal communication skills as the Travel Desk interacts with every level of management.
• Professional demeanor.
• Must be familiar with MS Office Suite of applications and other relevant office applications.
• Travel application experience (SABRE/ARC/TRAMS) not required.

• 2‑4 year degree or equivalent experience.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.