Lead Direct Support Professional - East Metro

Overview

Description
: Position Title: Lead Direct Support Professional
Department: Program
Grade Range/Job Status: Full-time, Non-Exempt-Hourly
Reporting Relationship: Program Manager
Supervisory Responsibilities: Direct Support Professional
Typical Schedule: Must be willing and be able to work flexible hours/days, including evenings, overnights, weekends, and holidays.

Position Summary: The Lead Direct Support Professional will assist the Program Manager with administrative tasks in addition to providing daily support to people with intellectual and/or developmental disabilities living in Hammer & NER homes and apartments. Lead Direct Support Professionals develop meaningful relationships and connections with individuals, providing them with a safe living environment and promoting life skills. All employees are expected to center, model and champion Hammer & NER’s core values:
Person-Centered, Relational, Opportunistic and Stewardship.

• Administrative Support
• Promptly schedule medical appointments for residents served in the home or apartment program
• Promote communication and active lifestyle for residents by scheduling activities and events in the community
• Train Direct Support Professionals in the following areas:
  • Documentation in Carasolvao
  • Emergency procedures
  • Program specific duties including use of medical equipment, appliances, and finances
  • Medication administration
  • Documentation through Carasolvao
  • Auditing medication cabinet
  • Order medication
  • Works closely with nurse and pharmacy staff to ensure adequate medical supply and orders medication supplies as needed
• Daily Living Supports
• Maintain a clean environment in homes and apartments by following all cleaning and sanitizing rules posted in the apartment or home
• Assist residents with all daily living skills which may include:
  • Bathing, showering, toileting
  • Meal planning
  • Money management
• Administer medications
• Assist residents to any scheduled medical appointments
• Communication
• Promptly respond to communications through Outlook, Teams, and Share Point
• Check program communications through SharePoint daily
• Collaborates with Program Manager to resolve performance issues regarding Direct Support Professionals
• Promptly addresses any complaints and under the direction of the Program Manager follows procedures to resolve
• Immediately report all accidents, injuries, or illnesses, involving residents to the appropriate party (nurse, Program Manager, Program Emergency phone, Program Director or 911)
• Training and Compliance
• Must be effective in monitoring all assigned trainings are complete by due date
• Must be diligent in maintaining confidentiality and privacy by following HIPAA guidelines
• Must adhere to the laws as a mandated reporter to protect vulnerable adults from abuse, neglect, and exploitation
• Attend all meetings scheduled by Program Directors or Managers
• Must meet the needs of each resident served in our programs to sustain quality of life and optimal care

• Must be 18 years of age or older
• Proficient in using computers and/or smart technology
• Physical demands include:
  • Ability to lift 40lbs (such as lifting a wheelchair into a van)
  • Pushing or pulling an individual in a wheelchair or while assisting with personal cares
  • Household chores and physical cares may include twisting/turning, kneeling/squatting, reaching, and assisting with pivot transfers
  • Operating specialized medical or adaptive equipment, including use of lifting equipment and driving a lift van
• Exceptional interpersonal skills and ability to communicate effectively throughout the organization; must be fluent reading and speaking English
• Ability to remain positive and foster a positive work environment while facing pressure or demands from multiple directions
• Must be cleared by a background check through the MN Department of Human Services. Requires a valid driver’s license and a driving record that meets insurance requirements; ability to drive an organizational vehicle
• Experience, ability, and commitment to working with individuals and teams that are mixed across lines of difference such as race, gender-identity, sexual orientation, religion, ability, age, class, and immigrant status

• 401 (k)
• Paid Time Off
• Health Insurance (30 hours and above)
• Dental Insurance (30 hours and above)
• Vision Insurance (20 hours and above)
• Life Insurance
• Paid Training
• Disability Insurance
• Wellness Program
• Employee Assistance Program
• Parental Leave
• Health Savings Account
• Flexible Savings Account
• Access to Employee Success Coach who assists employees within their first year of employment.

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