Experienced Dispatch Agent Job Whistler area,BC Canada,Retail

Job Summary:

The Alpine Office Dispatcher plays a critical role in ensuring the safe, timely, and efficient operation of Mountain Operations. This position is responsible for managing internal communications via radio, phone, and online platforms, and for logging, reporting, and communicating all dispatch-related events. The Dispatcher supports operational coordination across departments and maintains accurate records to ensure smooth daily operations
Job Specifications:

Starting Wage: $21.00/hr - $27.20/hr

Employment Type:

Winter Seasonal 2025/2026

Shift Type:
Full Time hours available

Minimum Age:
At least 18 years of age

Housing Availability:
Yes

Job Responsibilities:

Ensure the safe, timely, and efficient opening and closing of Mountain Operations

Answer all incoming calls within 3 rings

Respond promptly to all telephone and radio communications in Dispatch

Coordinate with Ski Patrol, Lift Experience, Lift Maintenance and Electrical Maintenance to ensure safe and timely lift and zone openings

Record clearance times, lift openings, and lift line status; update light boards accordingly

Follow established call-out procedures to notify maintenance, management, and patrol of operational issues

Maintain and file operations documentation both physically and digitally in a timely manner

Review lift logs to confirm completion and proper filing

Maintain accurate and current daily, weekly, and seasonal Dispatch logs

Monitor radio channels and dispatch phone line continuously

Coordinate emergency travel logistics for incoming rescue services

Possess geographical knowledge of lift zones, trail map areas, and avalanche signage locations

The office is located in the corporate building in the valley, where you’ll work closely with both the Administration and Lift Experience teams.

Perform other duties as assigned

Job Requirements:

High School Diploma or equivalent required

We will teach you all necessary skills to be able to execute your job safely, no formal experience is necessary

Proficient use of MS Office

Ability to read, write, speak, and comprehend English language proficiently

Good communication skills (verbal and non-verbal)

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.


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