Overnight Guest Services Attendant

Join to apply for the Overnight Guest Services Attendant role at Fairmont Hotels & Resorts

Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on‑site championship golf course in the summer, we are Canada’s year‑round outdoor adventure destination. Additionally, we are Whistler’s largest conference resort hotel, offering 5 unique dining outlets, a slope‑side Health Club, and 519 guestrooms and suites.

First impressions are everything! Your engaging smile and personality are the essence of a great Overnight Guest Services Attendant with Fairmont Hotels & Resorts. As you personally greet our guests and assist them throughout the night, you will be empowered to deliver on our mission of "turning moments into memories for our guests".

This is a full‑time, permanent position, beginning Summer 2026
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Starting Rate of Pay: $23.50 per hour
We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $27.90.

• Meeting and greeting guests, helping them with their luggage upon arrival and departure.
• Provide parking options and safely parking any valet vehicles.
• Act as a liaison between the hotel and our guests, always responding to guest requests and concerns in a personal, prompt and courteous manner.
• Be knowledgeable of all hotel information including hours of operation, promotions, menu selection, meeting facilities, guest room and rate structuring and current availability.

• A valid Class 5 BC Driver’s license with a clean record is required.
• Ability to drive standard is required.
• Previous experience in a Guest Service capacity is an asset.
• Knowledge of Whistler area is an asset.

• Subsidized staff accommodation provided.
• Complimentary meal in our staff cafeteria per shift.
• Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide.
• Hotel leisure benefits including Golf/Ski passes.

To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence:

• Entry level

• Full‑time

• Management and Manufacturing

• Hospitality

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