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Front desk agent

Job in Whistler, BC, Canada
Listing for: Blackcomb Springs Suites
Full Time, Apprenticeship/Internship position
Listed on 2026-03-09
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, English Customer Service, Call Center / Support
Job Description & How to Apply Below
  • Work Term:

    Permanent
  • Work Language:

    English
  • Hours:

    30 to 40 hours per week
  • Education:

    Secondary (high) school graduation certificate
  • Experience:

    1 year to less than 2 years
  • Tasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service
  • Security and safety
  • Criminal record check
  • Work conditions and physical capabilities
  • Attention to detail
  • Standing for extended periods
  • Work under pressure
  • Personal suitability
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Resourcefulness
  • Screening questions
  • Are you authorized to work in Canada?
  • Do you have experience working in this field?
  • Employment terms options
  • Evening
  • Employment terms options
  • Morning
  • Health benefits
  • Dental plan
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits
  • Financial benefits
  • Bonus
  • Commission
  • Gratuities
  • Group insurance benefits
  • Life insurance
  • Other benefits
  • Free parking available
  • Learning/training paid by employer
  • Other benefits
  • Team building opportunities
  • Travel insurance
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