Child Care Specialist

Overview

At Catholic Charities West Virginia (CCWVa), we have a culture deeply rooted in Catholic social teaching and respect all Catholic beliefs and practices.

The Child Care Specialist for the Child Care Resource Center is responsible for accurately assessing, implementing, and updating a parent’s ongoing need for childcare based on eligibility requirements, and seeing that the provider enrollment process for childcare providers is complete.

• Assists clients with locating needed services.
• Completes FACTS intakes and update client cases as needed.
• Continually monitors and verifies clients need for care.
• Verifies accuracy of provider billings and audits child care clients as needed.
• Participates in fraud investigations, initial contacts to support allegations and ongoing contact with the Investigation Department when applicable.
• Provides referral lists and history of non- compliance reports to families when requested.
• Completes monthly reports reflecting the activity in current caseload.
• Acts as a liaison between clients and DHHR personnel.
• Works within time frames set by DHHR for new applications, RODCA, client reviews and billings.

• Collaborate with DHHR monitoring personnel.
• Offer technical assistance to staff, clients and providers when appropriate.
• Answers questions and provide training to child care providers on billing procedures.
• Provide program information to clients and providers.
• Records contacts with clients and providers in FACTS.
• Verifies client’s monthly income and work schedules with appropriate business or agency.
• Re-issues childcare certificates during status check or as often as needed based on clients need.
• Attends case management/Staff meetings as scheduled.
• Meets with Social Services and public agencies to foster awareness and develop a working relationship.
• Attends State Subsidy Case Manager Conferences when required.
• Assumes additional duties as directed by the Child Care Coordinator and/or Director of the Child Care Resource Center.
• Travel between the CCRC offices.
• Process provider billings through the FACTS system when necessary.

Provide supervisory responsibilities for the following individuals who are employed by the Child Care Resource Center.

• No supervisory responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Bachelor’s degree in human services or related field or early care and education or child development.
• For case management job descriptions that require a four-year degree in a human services or related field, the definition of related fields should include social work, sociology, psychology, counseling, interpersonal communications, elementary or special education, and behavioral science.
• Ability to work with persons from varied socio-economic backgrounds.
• Willingness to work with people of cultural, ethnic and racial diversity.
• Ability to maintain confidentiality.
• Good written and oral communication skills.
• Ability to work collaboratively in a team environment.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to sit.
• The employee is frequently required to talk and hear.
• The employee is occasionally required to stand, walk, use hands to finger, handle or feel objects and reach with hands and arms.
• The employee must occasionally lift and/or move up to 10 pounds.
• The employee must be able to drive.
• Specific vision abilities required by this job include close vision (peripheral vision and depth perception).

• The noise level in the work environment is usually moderate.
• While performing the duties of this job the employee is occasionally exposed to the risk of electrical shock.
• May be exposed to varying weather conditions due to required travel which is job related.