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Order Entry Specialist

Job in Wheeling, Cook County, Illinois, 60090, USA
Listing for: Swan Analytical USA
Full Time position
Listed on 2026-03-03
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Business Administration
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Description

The Order Entry Specialist plays a key role in ensuring the accurate and timely processing of customer orders from receipt through fulfillment.

This position requires strong attention to detail, organizational skills, and clear communication. You’ll manage incoming purchase orders, enter them into our ERP system, and collaborate with internal teams to ensure smooth and accurate delivery.

Key Responsibilities
  • Review and accurately enter customer purchase orders into the ERP system (IFS)
  • Verify pricing, part numbers, terms, and shipping instructions
  • Coordinate with sales, logistics, and finance teams to resolve discrepancies or special requirements
  • Track order progress and proactively communicate updates to internal stakeholders
  • Assist with order confirmations and shipping documentation
  • Maintain organized customer records and order files ?
  • Identify and elevate order issues or inconsistencies when needed
  • Provide general administrative support within customer service or operations
Qualifications
  • High school diploma or equivalent required;
    Associate’s degree or higher preferred
  • 2+ years of experience in order entry, customer service, or administrative support
  • Manufacturing or distribution environment preferred
  • Experience with ERP or order management systems strongly preferred
  • Proficiency in Microsoft Office, particularly Excel and Outlook
  • Strong attention to detail and organizational skills
  • Excellent written and verbal communication skills
  • Ability to manage multiple priorities in a fast-paced environment ?
  • Proactive, solution-oriented mindset with a team-focused approach
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