Clinic​/Practice Assistant, Cardiology

Overview

Site:
Brigham and Women's Physicians Organization, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine.

The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.

Our Team Brigham and Women's Harbor Medical Associates in South Weymouth is located at 541 Main Street, South Weymouth, 02190. This location has multiple specialties including Cardiology, Diagnostic Radiology, Endocrinology, Family Medicine, General Surgery, Internal Medicine, Neurology, Pathology, Pulmonology, Sleep Medicine and Vascular Surgery. This location also provides services such as Blood Draw Lab, Imaging, Primary Care and Urgent Care/Fast Care.

Are you ready to bring your talent to this team and join us in moving community-based ambulatory care forward?

We are seeking a Full-time, 40-hour Clinic/Practice Assistant to support our Cardiology suite onsite Monday through Friday from 9:30am to 6:00pm. Dedicated to administrative support, Clinic/Practice Assistants serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience that exceeds our patients' expectations. This individual will work alongside 9 other Clinic/Practice Assistants in a collaborative atmosphere in our check-in and check-out space.

Our team thrives on a teamwork-based mindset to provide the best care to our patients. We are looking for well-rounded detail oriented, customer service professionals who can multi-task, prioritize, and thrive in a high-volume ambulatory clinic setting.

Summary

Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.

Does this position require Patient Care? No

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders, and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handles, screens and/or takes messages related to prior authorizations,
  provider questions, prescription refills, and test results.
• Acts as "Super User" for scheduling, registration and billing systems.
• Provides assistance and training to others in these areas.
• May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.

• Education
  High School Diploma or Equivalent required
• Can this role accept experience in lieu of a degree?
  No
• Licenses and Credentials
  Certified Medical Administrative Assistant [CMAA] - Various Issuers preferred
• Experience
  office experience 2-3 years required

• Remote Type
  Onsite
• Work Location
  541 Main Street
• Scheduled Weekly Hours
  40
• Employee Type
  Regular
• Work Shift
  Day (United States of America)
• Pay Range
  $17.71 - $24.94/Hourly
• Grade
  3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other…