EV Sales Specialist; B2C

Overview

EV Sales Specialist. We’re expanding our Electric Vehicle Sales Team in Weybridge. We’re looking for an Electric Vehicles Sales Specialist who will be responsible for managing sales directly with our customers focusing on our salary sacrifice product.

You will be the face and the voice of Octopus Electric Vehicles, advising and supporting customers throughout their journey towards purchasing an EV. You will discuss their requirements and find the perfect vehicle for their lifestyle, considering the salary sacrifice product fully and the benefits of going electric.

We’re all about growth - both for the business and for our people. We provide plenty of opportunities for career progression, continuous learning, and personal development. Whether you're eager to level up your skills or thrive in our fast paced environment, we’re here to support your journey and help you make an impact.

A genuine passion for customer experience and sustainability is a must with a strong understanding of process and the importance of customer service.

This role will include an uncapped commission scheme and a generous car allowance as part of the overall package and will be based in our brand new office Weybridge 3 days a week.

What you ll do...

• Speak to customers interested in leasing an electric vehicle and qualifying the right one for them
• Manage the end to end sales pipeline with customers - from lead through to delivery and deliver sales in line with targets
• Manage customer orders in progress and supervise order processing
• Continue planning and targeting of the acquisition of new customers
• Recording customer satisfaction to ensure that customers are having the best experience
• Provide excellent customer service both through the sales process and also in after-sales customer care
• Strategically build your pipeline working with the team to create strong relationships both with internal stakeholders as well as with our customers both on a consumer and business level