Senior Systems Analyst

CHEP helps move more goods to more people in more places than any other organization on earth via our 347 million pallets crates and containers. We employ approximately 13000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model the worlds biggest brands trust us to help them transport their goods more efficiently safely and with less environmental impact.

What does that mean for you Youll join an international organization big enough to take you anywhere and small enough to get you there sooner. Youll help change how goods get to market and contribute to global sustainability. Youll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

• Manage the product backlog prioritizing new features defect fixes technical innovations and writing user stories with clear acceptance criteria.
• Collaborate with stakeholders to gather detailed requirements ensuring platform enhancements are aligned with business needs and best practices.
• Lead the design documentation and implementation of system enhancements including unit testing user acceptance testing integration testing and change management processes.
• Act as the subject matter expert on the systems applications processes procedures business rules and interfaces providing guidance and troubleshooting support.
• Control and document system procedures to ensure they are well-understood and usable by other team members.
• Identify and lead opportunities for process improvements or automation to increase efficiency reduce costs or improve data integrity.
• Troubleshoot and resolve complex technical issues related to system workflows security and interfaces ensuring timely problem resolution.
• Continuously drive the balance between technical enhancements and customer-focused solutions to ensure sustainable system performance and user satisfaction.

The SAP Sr System Analyst adds value to CHEPs applications and to the business through his / her extensive specialist knowledge of the SAP SD module and through constructive teamwork with the business and other TS teams throughout the CHEP world.

• Following the CHEP IT principle of Production First ensure the stability of Production ERP applications by understanding the underlying business processes and how the application supports these business processes and by applying this knowledge to solving problems and determining the root cause.
• Constantly monitor and improve the effectiveness of the ERP applications relative to the end-users experience and with regard to the overall business processes and workflows required to efficiently handle day-to-day operations.
• Understand and create well-documented and detailed specifications for changes.
• Design well-documented ERP applications enhancements aligned with the business needs and in accordance with standard SAP Global Governance and Quality Assurance best practices.
• Implement enhancements. Configure them oversee their development and unit testing and support user acceptance testing integration testing regression testing and change management for implementation.
• Identify and implement value-adding effectiveness (doing the right things) and efficiency (doing things right) opportunities and seize quality improvement opportunities in systems and processes.
• Understand configuration of and logical and process dependencies and interrelationships between distinct functional modules of SAP and design and troubleshoot in his / her own specialist functional area using this knowledge.
• Share expert functional and technical knowledge to maximise others competence in exploiting CHEPs SAP applications both with users and TS colleagues
• Understand and apply all relevant CHEP methodologies processes and standard operating procedures.
• Negotiate commit to and control project schedules for his / her own deliverables

• 5 years experience in SD module withat least 2 full SAP project life cycles(required)
• Advanced IMG and configuration skills in the SD pricing andbillling areas (required)
• Cross-SAP modules integration : SD and MM SD and FI SD and CO-PA (desirable)
• S / 4 HANA implementation (desirable)
• ABAP : understanding of user exits / requirements and debugging skills (desirable)
• Familiar with SAP Queries Winshuttle LSMW Idocs Smartforms Stream serve or Adobe forms (desirable)
• Global business reach including working remotely with globally scattered users and IS teams including external partners. (desirable)
• Experience with Solution Manager (desirable)

• Ability to present difficult concepts in understandable terms to all levels in the organization
• Ability to integrate system capabilities with business needs where potentially the degree of customization required in SAP is above industry benchmark level.
• Knowledge of integration between SAP ECC 6.0 and…