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Kitchen- Prep Clerk

Job in Westwood, Norfolk County, Massachusetts, 02090, USA
Listing for: Roche Bros.
Full Time position
Listed on 2026-01-17
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 15 - 17.9 USD Hourly USD 15.00 17.90 HOUR
Job Description & How to Apply Below

Overview

Prepare food and display product in the department in a careful, clean, neat, and expedient manner while ensuring that all product is fresh, rotated, and well-stocked for our customers while maintaining great customer service.

Minimum Qualifications

  • Must be 18 years of age.
  • Demonstrate capability to work with customers.
  • Successful completion of company training program.
  • Completed a course in food safety, either mini class or full certification.
  • Must be able to read, write, speak, and understand English, with the ability to follow instructions.
  • Ability to work a scheduled based on the business needs of the store location.
  • Authorized to work within the U.S.

Responsibilities

The list of essential functions is not exhaustive and may be supplemented as necessary by the company.

  • Commit to the “Golden Rule” and work with other associates to build a strong kitchen team.
  • Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
  • Handle each customer transaction in a courteous, friendly manner. Go out of your way to satisfy any request for assistance.
  • Provide continuous attention to customers’ needs at the service counter and be available for customer assistance and questions about food products.
  • Offer assistance in finding or suggesting product selection.
  • Guarantee outstanding product quality and presentation through cooperation with kitchen manager.
  • Keep all kitchen ingredients or merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
  • Participate actively in the control of shrink; use proper tares, check scales for accuracy, control “leftovers” and minimize waste.
  • Demonstrate learned skills of product preparation, selling and display techniques.
  • Practice the “Cleaner’s Creed” and proper sanitation procedures.
  • Follow all sanitation guidelines and standards.
  • Ensure that company standards of safety, proper food handling practices, sanitation and productivity are maintained.
  • Monitor cooler and display area temperature to ensure product quality; report refrigeration failure immediately.
  • Able to operate and blir clean department equipment and tools.

Secondary

Job Functions:

  • Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
  • Clean utensils, work tables, display cases, cooler and freezer, walls, fans, drains, and wipe counter tops.
  • Present favorable impression in dress, personal hygiene and business attitude.
  • Notify management of associate theft, customer shoplifting, unauthorized markdowns or property defacementαιο.
  • Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering department.
  • Other duties as assigned by management.
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Physical Demands: (per work day)

"Physical Demands"

Frequency

Sitting and crawling.

0% (N) Never

Pushing and pulling up to 250 lbs, lifting up to 50 lbs, climbing up to 8 feet, kneeling, and crouching,

1-33 dynamics (O) Occasionally

Carrying up to 50 lbs, bending, balancing, stooping, and reaching at waist or overhead.

34-66% (F) Frequently

Standing or walking on tile or concrete, handling, fingering, feeling, talking, seeing, smelling and hearing.

67-100% (C) Continuously

Safety Risk Factors

TRIGGER

L swal noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, sprays, and hazardous cleaning solutions.

1-33% (O) Occasionally

Twisting or back and neck, slippery floor surface, and contact with sharp objects.

34-66% (F) Frequently

Hazardous equipment (mechanical moving parts).

67-100% (C) Continuously

Machines, tools,adai equipment utilized:

Food processor, grill, slicer, knives, kitchen utensils, case cutter, warmer, oven, fryer, smoker, electronic scales, mixer, shrink film wrap, pallet jack, power jack, pressure washer, trash compactor.

Repetitive Action:

Continuous movement of entire body.

Working Conditions:

Working environment is inside and may include exposure to cold and hot temperatures.

Hiring Range:

In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.

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