Residential Coordinator

Residential Coordinator (Job )

Location:

Westwood, MA

Shift: Monday-Friday 8:30am-4:30pm
Salary: $73,855

As part of Lifeworks, your role will involve providing advocacy, empowerment, and opportunity to adults with developmental and intellectual disabilities. This is more than a job; it is a chance to build a fulfilling career with purpose and excellent benefits in a supportive environment.

• Ensure individuals are healthy, safe, and well‑presented (help with dressing, grooming, cleanliness, and confidence in the community).
• Teach and support individuals with everyday skills based on their ISP goals, including:
• Basic academics
• Cooking and home skills
• Health and personal hygiene
• Social and leisure activities
• Communication skills
• Getting around the community
• Building self‑esteem
• Money management
• Communicate with family, friends, guardians, volunteers, and employers to keep support consistent.
• Help create, write, and present annual ISP plans and semi‑annual updates with the residential team and Director.
• Complete case management duties for all assigned residents.
• Support the Director by helping to hire new staff and providing input for annual staff evaluations.
• Supervise scheduling of direct‑care employees, including relief agency staff.
• Interview, hire, and manage CNA/HHA staff; plan, assign, and schedule coverage for planned and unplanned absences; appraise performance; discipline; address complaints; resolve problems.
• Ensure all staff understand and follow agency policies, procedures, and regulations.
• Attend team meetings, ISP meetings, trainings, and case conferences; help set agendas when needed.
• Provide transportation for individuals as needed.
• Provide on‑call support Monday‑through‑Friday to cover staffing needs.
• Perform other duties or work at different program locations as needed by the company.

• Experience working with Individuals with /DD.
• Bachelor's degree from a four‑year college or university; related experience in Human Services preferred.
• Must be able to pass fingerprint background check, CORI, DPPC, and driving background checks.
• Valid driver's license required.
• Valid MAP certification preferred.
• Excellent verbal and written communication skills.

• 403(b) matching up to 3%
• $2,000 staff retention bonus after 1 year
• Health insurance with two plan choices and 75% employer contribution
• 4.4 weeks of paid time off in the first year of employment
• Long‑term disability insurance & life insurance free for employees
• Tuition reimbursement
• Flexible spending account

Lifeworks, Inc. believes diversity strengthens the value of our workplace and communities. We are proud to be an Equal Opportunity Employer.

This job profile identifies the general duties and minimum level of skills required to perform this job. It is not intended to represent a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned. The employee can be responsible for all other duties as assigned by supervisor. Employment at Lifeworks is on an at‑will basis. This means that the employee or employer may terminate employment at any time, for any reason or for no reason and with or without prior notice.

Nothing in this job description or employee handbook creates an employment agreement, express or implied, or any other agreement between an employee and Lifeworks.