Medical Assistant - Fairfield

Medical Assistant - Fairfield County - Full Time

Westport, CT, United States
Danbury, CT, United States
Norwalk, CT, United States
Shelton, CT, United States
(On-site)

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Connecticut Children’s is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children’s offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home.

Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.

At Connecticut Children’s, treating children isn’t just our job – it’s our passion. As a leading children’s health system experiencing steady growth, we’re excited to expand our team with exceptional team members who share our vision of transforming children’s health and well‑being as one team.

NOTE:
Please complete the REQUIRED 5-minute Hire Vue Questionnaire that you will receive via email after submitting your formal application. This is REQUIRED in order to be properly evaluated and considered by our teams.

Under the direct supervision of the Practice Manager and/or Registered Nurse (RN), performs a variety of administrative, clinical, departmental support, and documentation duties to promote the health, safety, and comfort of CT Children’s patients and families.

A Medical Assistant (MA) may be required to perform any or all of the following fundamental documentation, administrative, clinical, and departmental support functions:

• Supports the patient check‑in and check‑out processes.
• Scheduling and coordinating all patient appointments.
• Answering and directing calls.
• Process pre‑authorizations and pre‑certifications.
• Prepare and file medical record.
• Provides cross coverage for other administrative roles.
• Maintains clinical files according to organization/department protocol.
• Processes patient‑related correspondence.
• Maintains confidentiality of patient information.

• Ensures efficient patient flow.
• Prepares treatment rooms and equipment for patient examinations.
• Provides appropriate procedural support following department‑specific guidelines.
• Performs initial intake of patient, up to and including: interviews patient and family to obtain chief complaint/reason for visit, vital signs, and allergy information. Accurately records and/or updates relevant patient information.
• Performs daily Quality Controls (QC) for all Point of Care (POC) testing.
• Obtains specimens, accurately performs and records patient POC testing per policy.
• Under provider and/or RN direction, performs tracking and retrieval of patient lab/diagnostic testing results to facilitate timely provider review and follow‑up.
• Under provider and/or RN direction, performs the administrative functions of the patient prescription renewal process in accordance to policy.
• Provides cross coverage for other appropriate clinical roles.

• Provides support as needed for departmental medical record audits.
• Cleans and stocks patient care rooms between patients.
• Maintains appropriate inventories of all medical supplies.
• Stocks and maintains all patient‑related forms and educational materials.
• Utilizes equipment appropriately and notifies Practice Manager in a timely fashion of equipment/facility breakdown or damage.

• Documentation is legible and falls within the appropriate MA scope/Organizational documentation guidelines.
• Accurately documents patient information on appropriate forms. Demonstrates accuracy in basic data entry and data retrieval of paper/electronic patient records.

• Performs other duties as may be assigned to promote the health, safety and comfort of CT Children’s patients and families.
• Ability to travel to satellite locations may be required.
• Demonstrates knowledge of the age‑related…