Patient Service Coordinator- Multispecialty

Patient Service Coordinator - Multispecialty

Location Detail: 300 Post Road West Wstprt (10489)

Shift Detail: Monday - Friday. Travel required between offices.

Every day, more than 40,000 Hartford Health Care colleagues come to work with one thing in common:
Pride in what we do. We invite you to become part of Connecticut's most comprehensive healthcare network.

Hartford Health Care Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician-led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care, and more than 30 different specialties.

• Warmly greet and register arriving patients.
• Answer incoming calls promptly and professionally, evaluate priority, and direct calls appropriately according to urgency and subject matter.
• Schedule new patient appointments accurately, and inform patients of essential preparation requirements prior to visit.
• Review daily Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients.
• Collect co-payments and office charges as needed and explain office payment billing policies to patients.
• Ensure patients have a comfortable and inviting environment by maintaining a clean waiting room, actively removing trash, and keeping magazines current throughout the day.

• High school diploma or equivalent (preferred).
• Relevant experience in a fast‑paced medical office (highly preferred).
• Epic experience (preferred).
• Positive, customer‑focused approach, with a commitment to providing excellent patient care.
• Ability to adapt quickly in a fast‑paced environment juggling multiple competing tasks and demands.
• Proven ability to work effectively in a team environment.
• Excellent verbal communication skills; ability to communicate in other languages highly desirable.
• Strong computer skills; solid working knowledge of Microsoft Office software.
• Basic working knowledge of medical terminology.
• Ability to travel independently to satellite offices with or without advanced notice.
• Strong working knowledge of insurance requirements.

We take great care of careers. With locations around the state, Hartford Health Care offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge—helping to bring new technologies, breakthrough treatments, and community education to countless men, women, and children. We know that a thriving organization starts with thriving employees— we provide a competitive benefits program designed to ensure work/life balance.

Entry level

Full-time

Health Care Provider

Hospitals and Health Care