Operations Supervisor

JDR Group – Weston‑Super‑Mare, England, United Kingdom

We are looking for a Permanent Operations Supervisor.

Salary: £28,000-£35,000

Location: Weston Super Mare

Shift: 2‑shift pattern, Monday to Friday, hours between 0600 and 2000

As an operations supervisor, you will be an experienced professional from a fast‑paced operational background, ideally from transport, but the role is trainable for the right person with the right attitude and skills from a different sector.

• Proficiently utilise computer applications, including transport management software and Google Workspace (particularly Google Sheets).
• Communicating effectively with internal departments, customers, and external partners via telephone, email and in person.
• Maintaining accurate records across a number of systems including driver hours, mileage, telematics data and DBS checks for staff.
• Providing crucial support to the Operations Manager in day‑to‑day transport operations.
• Managing the early stages of incident/accident investigations, determining fault and facilitating the next stages.
• Supervising the cleaning team of 6, including managing their working hours.
• General admin duties.

• Excellent knowledge of Google Workspace including Google Sheets.
• Excellent communication and strong interpersonal skills.
• Excellent attention to detail and confidentiality.
• Ability to work effectively in a fast‑paced environment with a proactive, “can‑do” attitude within a team.
• On call responsibilities on a rota for a weeknight and a weekend (time given back in days off for this) on a 1 in 4 rota typically once completely trained.
• Valid UK Driving Licence.
• Ability to commute or relocate to Weston‑Super‑Mare.
• Good geographical knowledge.
• Office‑based Monday‑Friday work schedule with on‑call responsibilities (on average, 1 in 4 weekends and 1 week pm per week).

• Immediate start.
• Competitive salary.
• Permanent role.
• Career progression opportunities.

JDR is acting as an Employment Business in relation to this vacancy.