Deputy Manager

Overview

At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation. The Deputy Manager will work closely with and deputise for the Service Manager to ensure the effective delivery of quality housing and support services within North Somerset.

• Get to know and build the trust of our residents
• Encourage participation in social and leisure programmes
• Support residents with the practicalities of everyday living
• Provide line management to staff providing advice & guidance in order to sustain and develop staff performance
• Work collaboratively with all agencies in North Somerset to ensure a young persons safety, development and ongoing pathway to independence.
• A Deputy Manager will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.
• Be a confident and capable communicator, not fazed by difficult situations
• Be able to build trusting, professional relationships and have a high level of resilience
• Take an asset-based approach to empowering people to develop their skills, strengths and talents
• Have good knowledge or experience of working with homeless young people, and / or supporting vulnerable people or groups
• Have knowledge of requirements of commissioners and Ofsted regulations for supported housing
• Understand or learn about community resources and organisations that can help our clients
• Participate in our 24 hour shift rota system which includes weekends, sleep-ins and additional payment for On call

• Be a confident and capable communicator, not fazed by difficult situations
• Be able to build trusting, professional relationships and have a high level of resilience
• Take an asset-based approach to empowering people to develop their skills, strengths and talents
• Have good knowledge or experience of working with homeless young people, and / or supporting vulnerable people or groups
• Have knowledge of requirements of commissioners and Ofsted regulations for supported housing
• Understand or learn about community resources and organisations that can help our clients

• 26 days annual leave rising to 31 days (pro rata)
• A High Street shopping discount scheme (great savings both on and off-line)
• Pension with life assurance
• Health assistance programme
• A full Induction Package and training relevant to the role
• Training opportunities to aide your own personal and professional development