Intensive Family Wellbeing Support Worker x2

About Us

North Somerset Council is committed to providing high quality services to all our children in North Somerset and would like for someone who can engage with our culturally rich, diverse communities to join our Family Wellbeing team and be part of children’s journey. The Family Wellbeing Team are responsible for providing early help support to families with children aged 0‑19 years of age and to young people up to the age of 25 with Special Educational Needs or Disabilities (SEND).

We are committed to creating a fair, green, and more inclusive environment for children to be provided with the skills to support their best start in life.

The Role

North Somerset Council’s Family Wellbeing Service is looking for a dedicated and experienced Family Support worker to join our dynamic team. This is your chance to be part of a service that truly makes an impact. The team you are joining is responsible for supporting families with children 0‑19 who are experiencing difficulties, who have been referred through the children’s front door.

In this role, you will be providing front‑line support where you will be helping and empowering families to access the support they need and connecting them with services that make a real difference. You will provide intervention to families, using evidence‑based methods of intervention to support positive change for children, young people and their families.

Key Responsibilities:

• Assess families’ needs using the Continuum of Need.
• Provide interventions that will empower families to create change.
• Act as a bridge between families and services, offering a warm welcome and practical guidance.
• Act as an advocate, recognising that each child’s journey is unique and shaped by their individual religious beliefs, faiths, values, and cultural backgrounds — and will embrace and share these differences with respect and understanding.
• Build strong relationships with community groups, professionals, and voluntary sector organisations.
• Engage professionals to come round a family to ensure that families have an Early Help Plan.
• Promote inclusive access to services and encourage self‑referrals.
• Help shape the future of Early Help in North Somerset.

This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.

Valid driving licence and own transport, or ability to provide an alternative suitable method of travel is an essential condition for this role.

Work Style

At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.

This role falls into the category of Mobile/Field Worker which means you can expect to work in the following way:

Mobile/Field Worker

• 3 days in the office.
• Includes field workers who primarily work remotely.
• Comes into the office for meetings or focused work. Virtual connections with the team are essential, with portable technology supporting work on the go.

About You

We are looking for an individual who is passionate about supporting families and building stronger communities. If you’ve worked in a fast‑paced setting, thrive on building meaningful relationships with children and parents, and want to bring creativity and care to your work, we’d love to hear from you!

We welcome applicants from all backgrounds and communities who possess the following skills and experience:

• A Level 3 qualification in a relevant field (e.g., health, wellbeing, youth work, community development).
• Significant relevant experience of working with children and families.
• Strong communication, empathy, and problem‑solving skills.
• Confidence in working independently and collaboratively.
• A flexible approach to working hours, including evenings and weekends.
• A commitment to…