Repairs Manager

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Are you a natural leader with a passion for delivering high-quality housing repairs and maintenance services? We're looking for a dynamic Repairs Manager to lead our internal maintenance service (IMS) team. You'll be at the forefront of delivering responsive repairs/empty homes refurbishments/component installations, and compliance works across a defined geographical area. This is a hands‑on leadership role where you'll ensure excellent service delivery, customer satisfaction, and team performance.

• Lead and manage a team of multi-skilled tradespeople, ensuring high standards of work and customer service.
• Oversee day‑to‑day operations including repairs, voids, compliance, and minor projects.
• Drive performance through coaching, mentoring, and regular 1:1s, team meetings, and toolbox talks.
• Ensure health and safety compliance across all activities, maintaining a safe environment for staff and customers.
• Manage resources and scheduling, working closely with planners and admin teams to optimise efficiency.
• Handle escalated issues and complaints, acting as the technical lead and ensuring timely resolution.
• Liaise with contractors and suppliers, ensuring quality and compliance with service standards.
• Support continuous improvement, promoting a culture of innovation, collaboration, and accountability.

• Be part of a purpose‑driven organisation committed to providing safe, quality homes.
• Lead a skilled and motivated team with the autonomy to make a real impact.
• Enjoy a varied and rewarding role with opportunities for professional development.
• Work in a supportive, values‑led environment that champions collaboration and innovation.
• Competitive salary, benefits, and a mobile working style that supports work‑life balance.

This role is being offered on a full/part time permanent/fixed term basis working
** hours per week.

For further information about this role, and Live West, please view our candidate information pack.

We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory basic DBS check.

To be considered for the role of Repairs Manager you will have the skills and experience required for a level 2 role (please see our candidate information pack) and the following role specific experience:

• Strong knowledge of housing repairs, maintenance, and refurbishment.
• Proven experience in leading teams within the construction or maintenance sector.
• Excellent problem‑solving skills and the ability to thrive in a fast‑paced environment.
• Experience managing health and safety across multiple projects and teams.
• Confidence using mobile technology and adapting to different customer groups.
• Essential qualifications:
  • Health and Safety training - CITB, SSSTS, SMSTS, IOSH or equivalent.
  • Full valid UK, manual driving licence.
• Desirable: Apprenticeship or Supervisor / Team Leader qualification.

Please note:
This role is not eligible for a Cos. Applicants must have the right to work in the UK for the full duration of the role without a CoS.

• Company Van: Includes a fuel card for work‑related travel.
• Full Kit: Uniform and PPE supplied for your safety and convenience.
• Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro‑rated for part‑time roles).
• Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
• Family Support: Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters: Priorities your health with mental health support, enhanced sick pay, wellness campaigns, and free…