Practice Assistant; Float

Join to apply for the Practice Assistant (Float) role at Geode Health

Geode Health is a rapidly growing, national provider of outpatient mental health services. Our Mission is to “Transform mental health by making it more accessible, affordable and effective”.

We are looking for a passionate Practice Assistant. The ideal candidate will be motivated by joining a quickly growing organization, excited to help us improve the care experience for patients and providers. The Practice Assistant is a multi‑skilled worker who assumes a wide range of clinical and administrative roles within the physician office setting. The Practice Assistant serves as a key team player when interacting and communicating with patients and/or clinical staff in the mental health care environment.

Most importantly we’re looking to bring someone into our team who is excited about our mission to improve mental healthcare across the country.

Estimated Pay Range: $20–23 per hour

Hours: Full‑time, 40 hours per week, as a float between our Bolingbrook, Elmhurst, St Charles, Aurora, Westmont, and Joliet offices.

• The Practice Assistant is a key member of the patient care team by supporting the providers with high‑quality health care delivery.
• Practice Assistants are vital to the effective operations of a fast‑paced practice.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records.
• Serves and protects the practice by adhering to professional standards.
• Responds to verbal and electronic requests for information and assistance using proper policies, reference tools and provider instructions.
• Maintains a safe, secure and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
• Has knowledge of emergency procedures and assists in crisis situations.
• Shows understanding of policies and procedures.
• Completes all other relevant responsibilities as assigned by the supervisor.

• Passionate about our mission and inspiring others.
• Self‑starter, for whom no task is too big or too small and takes ownership of their decisions.
• Contributes to the collective effort both within own scope—and beyond—as needed.
• Creative and strategic thinker.
• A lifelong learner who believes in giving and receiving feedback to get better each day.
• Organized and process‑oriented.

• At least one year of experience working in a medical office and/or mental health (preferred).
• Experience working with patients suffering from anxiety and depression (preferred).
• Ability to maintain professional appearance and demeanor, and interface well with patients in a mental health setting (preferred).
• Excellent communication skills and ability to work well with a team.
• Excellent computer skills.

• Associate’s or bachelor’s degree (preferred).
• Some experience in healthcare settings (preferred).
• Knowledge of working at a clinical setting (preferred).

• Competitive compensation.
• Flexible schedule.
• In‑person and virtual patient visits.
• Comprehensive administrative support (front office, accounting, finance, payroll, HR, etc.).
• Professional development opportunities.
• Clinical community, support and leadership.
• Medical, dental and vision benefits.
• Life insurance.
• Short and long‑term disability.
• Paid vacation and holidays.
• Matching 401(k) plan.
• State‑of‑the‑art technology.

To learn more, visit us at

Geode Health is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences of our workforce.