Discharge Support Specialist-PRN

Location: Carroll Hospital, 200 Memorial Avenue, Westminster, MD 21157

Carroll Hospital is seeking a Discharge Support Specialist to support the Care Management Department through essential administrative and operational functions. This role supports regulatory requirements, patient throughput, and ensuring patients receive appropriate post-discharge services.

The Discharge Support Specialist serves as the administrative liaison between clinical departments, community resources, and third-party payers/insurance companies. The position ensures patients are informed of their rights and available choices throughout the discharge process, contributing to safe, timely, and effective transitions of care.

• Provide administrative and operational support to the Care Management Department

• Assist with patient throughput activities and discharge coordination

• Support regulatory and documentation requirements

• Communicate with clinical teams, community resources, and insurance providers

• Ensure patients receive information regarding post-discharge services, rights, and options

• Maintain accurate records using electronic medical record (EMR) systems

• Utilize office equipment and Microsoft Office applications effectively

Education

• High School Diploma (preferred)

• Associate’s Degree (preferred)

Experience

• Required:

  • 1–3 years of clerical experience in a healthcare setting

  • Experience using Microsoft Office Suite and electronic medical record systems

• Preferred:

  • Less than 1 year of experience in care coordination, care management, disease management, hospital/acute care settings, or customer service

• Familiarity with medical terminology

At Carroll Hospital, you’ll be part of a collaborative healthcare team dedicated to providing high-quality, patient-centered care. This role offers the opportunity to directly support patient outcomes and the continuity of care across the healthcare system.

Additional Information

Who We Are: Life Bridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

What We Offer:

Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.

Growth:
Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.

Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.

Benefits:
Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.

Why Life Bridge Health?

With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region:
Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital. Our organization thrives on a culture of CARE BRAVELY—where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.

Life Bridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. Life Bridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.

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