Healthcare Cash Services Representative

Overview

Who We Are:

Life Bridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

JOB SUMMARY:

• Under minimal supervision, utilizes the appropriate systems and procedures to process and post payments, reconcile payments, complete Excel spreadsheet and run reports
• Cashier functions such as petty cash, change orders, credit card processing and completing deposits
• Process patient refunds
• Read and understand paper insurance remittance to the hospital/facility
• Ensures payments, adjustment and denial transactions are accurately posted and reconciled according to the department specifications
• Totals transactions on Explanation of benefits and Electronic Remittance Advice and verifies that balances total all the respective deposits
• Importing of Electronic Remittance Advice from vendor into HIS system for posting
• Retrieve payment information from various banks

• Formal working knowledge; equivalent to an Associate's degree (2 years college); requires knowledge of a specialized field
• 1-2 year’s related experience with hospital insurance and patient payment posting experience
• Needs to know how to read a paper remittance advice
• Needs to know how to balance out Out-of-Balance remits
• Needs to know what a Provider Level Balance/Provider Level Agreements are and what they stand for and how and when to apply them
• 835 ELECTRONIC POSTING EXPERIENCE
• Strong mathematical aptitude
• Strong knowledge of Windows-based software applications. (Word, Excel)
• Attention to detail
• Positive attitude and team-oriented approach

Position is located in Carroll County in our office on Old Westminster Pike.

What We Offer:

• Impact:
  Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.
• Growth:
  Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.
• Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.
• Benefits:
  Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.

Why Life Bridge Health?

With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region:
Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.

Our organization thrives on a culture of CARE BRAVELY—where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.

Life Bridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. Life Bridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.

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