Patient Access Representative

Schedule

Day shift, Full-time – 8:30am‑5:00pm

Life Bridge Health is a dynamic, purpose‑driven health system redefining care delivery across the mid‑Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community‑centered care.

The Associate in this position will be a member of the Patient Access Services Team. The Associate will be responsible for pre‑registration of scheduled patients and verification of insurance for both scheduled and emergency admissions, ensuring all services align with the mission statement and the SPIRIT values of Service, Performance, Integrity, Respect, Innovation and Teamwork.

• High School Diploma or equivalent (Preferred)
• Less than 2 years overall, with at least one year working in a healthcare or medical business office or hospital environment, knowledge of patient registration, insurance, and managed care benefits. Demonstrated ability to work effectively with the public (Required)
• Medical Terminology Certificate

Good communication skills; ability to read, write, and process insurance information, maintain logs, and use the telephone with a strong customer‑satisfaction orientation.

• Impact: a team that values innovation and outcomes, delivering life‑saving care to our youngest and most vulnerable patients.
• Growth: opportunities for professional development, including tuition reimbursement and foundational skills for neonatal critical‑care leadership and advanced certification.
• Support: a culture of collaboration with unit‑based practice councils and advanced clinical education support, allowing you to work at the top of your license.
• Benefits: competitive compensation (including overtime, shift differentials, premium pay, bonuses), comprehensive health plans, free parking, and wellness programs.

With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region.

Life Bridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, or gender identity/expression. Life Bridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex, sexual orientation and gender identity/expression.

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