Computer Repair Technician Westminster Posted

Position: Computer Repair Technician Westminster, United States · Posted 7 April, 2019
Location Westminster, United States# Computer Repair Technician at Tomlin Technology Location Westminster , United States Salary $15000 - $30000 /year

Job Type Full-time

Date Posted May 15th, 2022

Apply Now Responsibilities
* Work on computer repair tickets by diagnosing and resolving issues
* Serve as a point of contact for customers seeking technical help
* Check customers in and out
* Assist with projects
* Conduct your work on-site, remotely, and in our shop
* Direct unresolved issues quickly to our next level of support
* Utilize CRM software to document information, track your time, manage customers, etc.
* Identify and suggest improvements on our procedures
* Other duties as assigned Requirements
* Proven experience as a computer repair technician, help desk technician, or other technical support role (1 year of experience preferred)
* Deep knowledge of the following:
General PC Troubleshooting, Windows, Networking, Hardware, Software (especially Microsoft Office), and Mobile Devices
* Knowledge of the following is a plus:
Active Directory, Group Policy, Virtual Machines, Office 365 Administration including Exchange Online, etc.
* Ability to quickly diagnose and resolve common technical issues
* Excellent people and communication skills with a commitment to understanding user requirements
* Commitment to supporting new technology
* Valid Driver's License and a form of transportation
* Ability to lift up to around 40 pounds occasionally
* Experience with technical documentation is a plus!
* Experience with programming and/or scripting is a plus!
* Degrees/Certifications are a plus!

Other Important Notes
* Compensation varies by experience and number of hours scheduled
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