IT Operations Manager

Cerapedics is a global, commercial-stage ortho-biologics company that aspires to transform the standard of care for bone repair, healing bones faster and at higher rates, without compromising safety, so that patients can live their healthiest life. Bone grafts, including Cerapedics’ products, are used in over four million annual spine, orthopedics, trauma and interventional procedures world-wide. Cerapedics’ product, i-FACTOR, is FDA PMA approved for cervical use in the United States.

Cerapedics’ next-generation product is currently being evaluated in lumbar interbody fusion through ASPIRE, a pivotal FDA IDE study and has been granted a Breakthrough Device Designation by the FDA. Cerapedics is headquartered in Westminster, CO.

Healing lives through bone repair – this mission is what inspires us every day. If that is inspiring to you as well, consider joining us as an IT Operations Manager in our Westminster office.

In this role, you will contribute to our mission by serving as the primary operational bridge between the Sr. IT Director and the technical team, ensuring reliable service delivery, regulatory compliance, and forward progress on our cloud-first strategy. As an IT Operations Manager working on the IT Services team, you will be empowered through meaningful work and career development to act as a senior technical and people leader responsible for execution, stability, and evolution of IT operations across corporate and manufacturing environments.

A typical day will include- directly managing endpoint engineers and systems/network engineering staff while also acting as a hands‑on technical leader and escalation point.

• Own and manage day‑to‑day IT operations, ensuring uptime, performance, and predictable service delivery across IT and OT environments.
• Act as the primary operational decision‑maker, escalating to the Sr. IT Director when strategic tradeoffs or risk decisions are required.
• Establish and refine operational processes including incident management, change management, patching, and system lifecycle management.
• Serve as the senior IT presence when the Sr. IT Director is unavailable (vacation, off‑hours, business travel).
• Directly manage and mentor Endpoint / Helpdesk Engineers, Systems & Network Engineers
• Serve as the backup and technical lead for systems and network engineering in a single engineer model.
• Design and maintain resilient architectures across cloud, campus, and manufacturing systems.
• Ensure technical decisions are scalable, secure, and aligned with long‑term modernization goals.
• Manage and optimize a hybrid environment including campus presence for Active Directory and Microsoft Entra .
• Lead the transition of corporate IT services to cloud first architecture while supporting campus OT systems where required.
• Oversee Microsoft 365, Azure infrastructure, identity, endpoint management, and security tooling.
• Partner with the Sr. IT Director on architectural standards and long‑term cloud roadmap execution.
• Own network reliability, segmentation, and security across corporate and manufacturing environments. Manage and optimize Palo Alto Networks firewalls, Cisco and Meraki switching, routing, and wireless platforms
• Ensure secure connectivity between IT and OT while maintaining regulatory and operational boundaries.
• Implement threat prevention, monitoring, and response best practices.
• Support and protect SCADA and manufacturing control systems in regulated environments.
• Maintain clear separation and governance between IT and OT networks where required.
• Ensure IT operations meet FDA‑regulated manufacturing requirements, including system validation and documentation.

Microsoft Ecosystem

• Hybrid identity and migration experience

• Palo Alto Networks firewalls (policy, threat prevention, VPNs)
• Cisco and Meraki switching, routing, and wireless networks
• Windows Server, Active Directory, DNS/DHCP, Group Policy
• Virtualization and infrastructure lifecycle management

• Working knowledge of SCADA systems, architectures, and security considerations
• Experience supporting IT in regulated or highly…