Director, Technology Delivery

Primary Purpose of this Position:

The IT Business Partner (ITBP) is a strategic liaison between IT and Business Functions, Commercial. This role ensures technology investments are tightly aligned to business strategy and outcomes. The ITBP translates business priorities into IT roadmaps, shapes demand, and drives value realization from digital products, data, and platforms. Success requires strong business acumen, stakeholder influence, and the ability to connect strategy to execution across product, data, and process domains.

• Serve as the primary technology point‑of‑contact for Commercial leaders; understand their strategy, P&L drivers, KPIs, and pain points.
• Co‑create a 3‑year digital & data roadmap aligned to functional OKRs; maintain a 12–18 month rolling plan.
• Shape demand: assess business cases, define problem statements, and prioritize the portfolio using value, risk, and capacity constraints.
• Partner with Enterprise Architecture and Product Owners to ensure solution fit, scalability, and reusability.
• Establish and track benefits (e.g., revenue uplift, cost avoidance, productivity, Customer / Employee impact), ensuring initiatives have clear measures of success before funding.
• Chair or contribute to quarterly portfolio reviews; manage trade‑offs, dependencies, and change impacts. Drive product lifecycle decisions (start, scale, pivot, sunset) using data and leading indicators.
• Translate business outcomes into epics and high‑level requirements; ensure user and process readiness (change management, training, comms).
• Collaborate with product teams, data teams, cybersecurity, and PMO to remove blockers and accelerate time‑to‑value.
• Partner closely with Business leads and Global Process Owners (GPOs) to identify viable solutions and roadmap.
• Establish clear alignment and hand‑offs to GPOs to ensure changes or updates to the tech landscape are executed effectively from a process perspective and enable end‑to‑end delivery.
• Align delivery cadence to business rhythms (e.g., close cycles, seasonal peaks, audit windows).
• Manage IT budget, vendor relationships and service level agreements (SLA)’s.
• Build trusted advisor relationships with VPs/Directors across the commercial function; manage expectations with transparency and evidence.
• Build and lead a high‑performing technology team, fostering a culture of accountability, innovation, and continuous improvement.
• Facilitate joint workshops (journey mapping, process redesign, design thinking) to shape solutions and adoption.
• Communicate progress through concise executive updates and dashboards; elevate risks with options and recommendations.
• Identify opportunities for analytics, automation, and AI to improve decision‑making and operational efficiency.
• Ensure data governance, access, and literacy plans are in place; promote standard processes and platforms over bespoke solutions.
• Partner with Risk/Compliance/Security to embed controls by design.

• 8–10+ years in IT/business‑facing roles (e.g., Product/Program Management, Consulting, Business Analysis, or ITBP).
• Demonstrated business acumen: understands P&L, commercial levers, operations, and how tech drives value.
• Strong portfolio management, prioritization, and financial fluency (TCO, ROI, NPV/IRR at a practical level).
• Excellent stakeholder management and executive communication skills.
• Experience with product‑centric delivery, Agile/Lean, and change management.
• Bachelor’s in Business, Information Systems, or related; MBA or Master’s preferred.
• Familiarity with enterprise platforms;
  Own the Commercial technology portfolio.
• 7+ years leading Commercial/Customer‑facing portfolios.
• Proven delivery in global manufacturing or industrial B2B contexts.
• Demonstrated success with ERP‑first strategies and single integration platform.

• This role will be based in our Westminster, CO headquarters and will require regular in‑person engagement by working on‑site for four (4) or more days per work week (with core collaboration days of Tuesday, Wednesday and Thursday). Travel and local commute between Ball locations and other possible non‑Ball locations may be required.
• Hiri…