Manager, Regional Core and Emerging Accounts

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Company:
Ball Corporation

Location:

Westminster, CO, US, 80021

Job Category:
Sales and Marketing

Req.

Primary purpose of the position:

The primary purpose of the Manager, Regional Core and Emerging Accounts is to oversee and nurture relationships with multiple key accounts (5-7) within a designated region. This role is pivotal in driving sales growth, ensuring customer satisfaction, and achieving business objectives through strategic account management and exceptional service delivery.

Essential Responsible Areas:

• Account Management: Develop and maintain strong, long-term relationships and execute strategic plans within assigned accounts, leveraging market insights and customer relationships to identify opportunities to drive mutual growth of revenue, share and volume.
• Customer Relationship Management: Operate as the primary point of contact for contracted customers, cultivating and maintaining strong, long-lasting relationships, serving as a trusted advisor and addressing any issues or concerns in a timely and professional manner in line with company standards and processes.
• Negotiation:
  • Lead or support contract negotiations and renewals (based on contract size / complexity), ensuring favorable terms for both the company and the customer
  • Negotiate settlements for large claims (e.g., quality disputes, obsolete inventory)
• Sales Forecasting and Reporting: Develop accurate sales forecasts and monitor progress against financial targets, identifying areas for improvement or adjustment.
• Product Knowledge and Expertise: Demonstrate in-depth knowledge of the company's portfolio of offerings to effectively communicate value propositions and address customer needs.
• Market Analysis and Intelligence: Funnel market intel, including industry trends, competitive threats, and growth opportunities, to internal strategy and business development teams to inform sales strategies and tactics.
• Cross-Functional Collaboration: Collaborate closely with internal teams such as supply chain, quality, AR, finance, and marketing to coordinate efforts and deliver seamless customer experiences from inquiry to delivery.
• Issue Resolution: Escalate and resolve supply assurance issues in partnership with supply chain teams.
• Inventory Management Support: Support Customer Success Management team in resolving slow-moving and obsolete inventory issues with key accounts, implementing strategies to minimize waste and optimize inventory turnover.
• Proactive Resource Management: Anticipate challenges and opportunities such as shortages, downtime, new product configurations, and dynamic customer needs to proactively manage internal resources to drive prioritization and maximized results.
• Contracts: Ensure compliance of all contracts.
• Bachelor’s Degree or equivalent years’ experience
• 2+ years’ experience of customer and/or commercial exposure in B2B and or B2C environments
• Communication and Interpersonal
  
  Skills:
  
  Ability to build rapport, communicate and influence others, work cross functionally
• Self-motivated, results-oriented, and able to work independently as well as part of a team
• Strong communication, negotiation, and interpersonal skills. Ability to analyze data and develop strategic plans
• Business Acumen:
  Strong understanding of the company’s products, services, and the industry
• Customer Service
  
  Skills:
  
  Provide excellent customer service and ensure customer satisfaction
• Hybrid On-Site Work Environment:
  Based…