Dental Technician-CAD​/CAM

Summary:

Responsible for receiving, scanning, and digitally processing dental impressions and models to create accurate 3D files for CAD/CAM design and manufacturing in a dental laboratory.

Maintain productivity and accuracy targets and contribute to a clean, organized digital department.

• Receive and verify incoming impressions, models, and prescriptions for completeness and accuracy
• Prepare impressions and models for scanning (trimming, disinfecting, mounting as needed)
• Operate dental lab scanners (e.g., desktop/benchtop 3D scanners) to capture high-quality digital impressions
• Ensure correct case setup, tooth numbering, and scan alignment according to lab protocols and doctor instructions
• Clean, edit, and optimize scan data (remove artifacts, fill voids, margin marking support if applicable)
• Save, label, and organize scan files following lab naming conventions and digital workflow procedures
• Communicate with designers, model room, and case coordinators regarding scan quality and missing or unclear information
• Identify and flag distorted or unusable impressions; request re‑impressions through appropriate channels
• Perform routine maintenance, calibration, and basic troubleshooting of scanning equipment
• Follow all infection control, safety, and HIPAA/privacy protocols
• Assist with implementing new digital workflows, software updates, and scanner technologies

• High school diploma or equivalent required; dental or technical training preferred
• Experience in a dental lab, dental office, or manufacturing environment is a plus
• Familiarity with dental anatomy, tooth numbering systems, and basic restoration types (crowns, bridges, implants) preferred
• Basic computer skills; experience with CAD/CAM or 3D scanning software is an advantage
• Strong attention to detail and accuracy
• Ability to follow written prescriptions and standard operating procedures
• Good communication skills and ability to work as part of a team
• Ability to sit or stand for extended periods and handle small, delicate items

• Detail‑oriented and quality‑focused
• Technically inclined and comfortable with digital tools
• Time management and ability to handle multiple cases
• Problem‑solving and willingness to learn new systems