Clinical Operations Manager; Westlake, OH

Overview

As a Clinical Operations Manager for our VA Disability division, you will coordinate with a team of medical practitioners dedicated to meeting client needs. Your primary responsibilities will include maintaining and expanding existing relationships, identifying new opportunities, and establishing partnerships to enhance service delivery to the veterans while providing administrative support to the medical practitioners.

• Coordinate practitioner scheduling and support through web-based portals, phone and email.
• Evaluate and foster performance while prioritizing relationship-building and delivering exceptional customer service.
• Provide a top-notch experience for our healthcare professionals by initiating contact, maintaining rapport, and delivering extraordinary customer service.
• Educate prospective healthcare candidates on the personal and professional benefits of a career with MRG Exams. Be the guide to their next chapter.

MRG Exams conducts medical assessments for Veterans. We manage 100+ offices and 500+ medical practitioners throughout the country. All from our corporate headquarters in Westlake Ohio.

We serve the disability assessment needs of Veterans. Each day, our goal is to make the assessment process more efficient and effective by solving problems that others can't.

Become a part of our collaborative and forward-thinking team. We re seeking full-time candidates with an entrepreneurial spirit, strong communication skills, and a collaborative mindset.

Enjoy the excitement of a fast-paced environment and maintain a sense of urgency. Comfortable multitasking? Check. Solutions-oriented mindset? Check.

This is not a remote work opportunity. Embrace the vibrant team atmosphere of our corporate headquarters.

Provide a top-notch experience for our healthcare professionals. Initiate contact, maintain rapport, and deliver extraordinary customer service.

Educate prospective healthcare candidates on the personal and professional benefits of a career with MRG Exams. Be the guide to their next chapter.

Strive for continuous improvement and career advancement. Your success is our success, and we re committed to helping you reach new heights.

Navigate seamlessly through multiple software solutions such as CRM, ATS, Excel, and Microsoft Teams.

Bachelor s degree and professional experience preferred. Geographical proximity preferred, as this is an in-office position.