Pharmacy Technician

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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

And we do it all with heart, each and every day.

We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.

As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist patients and customers to deliver an exceptional experience. They assist the pharmacy team to ensure that pharmacy operations run smoothly, prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations.

Technicians operate as part of the pharmacy team through consistent application of SOPs, best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered.

• Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, including but not limited to age, education, and licensure/certification.
• If the state board does not address a minimum age requirement, must be at least 16 years old.
• If the state board does not address a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or a high‑school equivalency program.
• State‑level licensure and national certification requirements vary by state; see Site for details.

• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within designated timeframe.
• Attention and focus
  • Ability to concentrate on tasks for extended periods.
  • Ability to pivot quickly between tasks to meet patient and business needs.
  • Ability to confirm prescription information and label accuracy, ensuring patient safety.
• Customer service and team orientation
  • Actively look for ways to help people, and do so in a friendly manner.
  • Notice and understand patients’ reactions and respond appropriately.
• Communication skills
  • Use and understand verbal and written communication to interact with patients and colleagues.
  • Utilize active listening by giving full attention, asking questions as appropriate and not interrupting at inappropriate times.
• Mathematical reasoning
  • Ability to apply math to solve problems such as determining the total number of tablets to dispense, day’s supply, and number of full and partial bottles needed to fill a prescription.
• Problem resolution
  • Identify challenging patient or colleague interactions and choose the best course of action from multiple options.
• Physical demands
  • Be mobile and remain upright for extended periods.
  • Lift, scan, and bag items.
  • Reach overhead, stretch or reach out with the body, arms, or legs to grasp items.
  • Move fingers repetitively; picking, pinching, typing, or generally working primarily with fingers rather than whole hand or arm.
  • Extend hands and arms multiple directions to place, move, or lift items.
  • Control precision; quickly adjust machines to exact positions.
  • Stoop to a considerable degree, requiring full use of lower extremities and back muscles to move items between low and high positions, including bending spine at the waist.
  • Close visual acuity to perform activities…