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Customer Service Rep HelpDesk/Support

Service Contracts & Renewals Specialist

Job in Westlake, Cuyahoga County, Ohio, 44145, USA
Listing for: TRG
Contract position
Listed on 2026-01-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A customer service firm in Westlake, Ohio, is seeking a Contract Administrator to handle new customer service contract orders and renewals. Responsibilities include verifying serial information, managing contract records, and ensuring efficient service coverage. The ideal candidate will have at least two years of experience in a similar role, exceptional customer service skills, and keen attention to detail. Familiarity with Net Suite and/or Service Now is preferred.

This role requires excellent communication and organizational skills.
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