Administrative Assistant

Benefits

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

Max Strength Fitness is one of the fastest-growing, award-winning strength training companies. We deliver class, 1‑on‑1 personal training that transforms our clients’ lives in just minutes a week. Our secret? A relentless commitment to Kaizen, professionalism, and a customer experience so exceptional that clients talk about it for years.

We are now hiring an Administrative Assistant — a mission‑critical, client‑facing role that sets the tone the moment someone walks through our doors. This is not a passive receptionist job. This is the heartbeat position of our studio.

If you’re not energetic, proactive, organized, emotionally intelligent, and excellent at juggling multiple priorities without losing your smile… this is not the role for you. Is that you? You will thrive here.

• Deliver a World-Class Client
  
  Experience:
  
  You are the first face clients see and the tone‑setter for their entire session. You must radiate positive energy, anticipate needs, and OVERDELIVER. If delighting people doesn’t light you up, you won’t last here.
• Master Our Software Systems & Keep Operations Running Smoothly: You’ll learn multiple platforms quickly, troubleshoot confidently, and keep digital and physical systems organized. Tech savvy is non‑negotiable.
• Own the Phone & Communication Loop: You’ll answer every call with professionalism, return messages immediately, and follow up with leads persistently (up to 5 times in 3 days). This requires confidence, courtesy, and consistency.
• Switch Context Without Losing Precision: You’ll greet clients, update social media, schedule appointments, transition files to digital, manage signage, place orders, support marketing campaigns, and jump into client scheduling as needed.
• If interruptions throw you off, this role will overwhelm you — but if you’re a natural multitasker, you’ll love it.
• Support Marketing & Brand Presence: You’ll help launch mail campaigns, update social channels, and assist with marketing execution. Bonus points if you have skills in Canva, video editing, or content creation.

• Exceptional computer literacy (Microsoft Office + Google Workspace required)
• Professional communication skills — in person, on the phone, and via email
• A Stewardship Mindset — empathy, ownership, pride in serving clients
• A Growth Mindset — curious, solution‑oriented, and always improving
• Impeccable organization & attention to detail
• Strong time management — able to juggle tasks without hand‑holding
• A positive, energetic personality — we cannot teach enthusiasm

• People who need constant direction
• People who crumble under interruptions
• Low‑energy personalities
• Anyone who thinks “good enough” is good enough
• People who aren’t comfortable calling leads or talking to clients