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Customer Service Rep Bilingual Customer Success Mgr./ CSM

Banking Call Center: Customer Care Specialist

Job in Westfield, Hampden County, Massachusetts, 01085, USA
Listing for: Westfield Bank
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A community bank is seeking a Call Center Customer Service Representative to assist customers with account information and problem resolution. The ideal candidate will have at least one year of banking experience and exceptional communication skills. This full-time role requires performing customer inquiries and transactions via telephone, ensuring high-quality service and adherence to banking regulations. The position is fully onsite in Westfield, Massachusetts, providing an opportunity to develop customer relationships.
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