Operations Group Leader – Shipping​/Receiving

Operations Group Leader — Shipping/Receiving

Basic Function: Ensure the safety of your team, the quality of your processes, and manage capacity to achieve on time delivery and increase productivity.

• Provide daily leadership and training to the cell(s) to ensure customer demand is met.
• Ensure your team members are supplied with material to maximize productivity of the team member/cell.
• Drive continuous improvement and enhance the team spirit through the application of lean tools.

Reporting relationships: Reports to:
Area Manager. Direct reports:
Team members, up to 3 hourly employees.

• Reinforce our lean vision and Dura Mark values.
• Provide coaching to team members to help them become technically competent.
• Take care of your team members (payroll, safety audits, tiered meetings, and recognition).
• Deliver to your customer (create schedules, coordinate team(s), document issues and collect data for problem solving).
• Ensure standard work is being followed and improve standard work through use of lean tools and visual management.
• Participate in the site‑wide continuous improvement process by being part of kaizen events that are held in your area on a regular basis.
• Lead the tier 1 meeting for cell(s), attend and report out in the tier 2 meeting.
• Audit your processes (standard work, safety and quality procedures, product routings and BOM, and material flow).

Education: High school diploma or GED.

Experience: 1 to 3 years experience in Operations. Preferably has performed multiple jobs within a facility; 1 to 3 years as a Shipping Group Leader managing a team of people; at least 1 year managing a warehouse and inventory; at least 2 years experience with ERP systems.

• Able to develop teams, motivate others, and work with cross‑functional teams and enjoy working with people.
• Attention to detail and disciplined.
• Ability and willingness to make decisions.
• Dependable.
• Knowledge of domestic and international shipping.
• Knowledge of warehouse / inventory management.
• Demonstrated ability to follow through on commitments.
• Computer skills (MRP software).

• Coordinate with your peers and your work team to meet customer requirements.
• Resolve employee issues, guided by company and department policy.
• With your team members determine priorities for continuous improvement.

• Customer Focused:
  Give our Customers the Best Experience Possible.
• Do the Right Thing.
• Act with Integrity and Trust.
• Confront the Hard Stuff.
• Treat People the Way You Want to Be Treated.
• Positive “Get It Done” Attitude.
• Adaptive to Change.
• Motivate Others.
• Work Hard and Have Fun.
• Committed to Quality and Execution.
• Collaborative Team Player.
• “Win As A Team” Mentality.
• Creative Problem Solver.
• Humble and Confident Contributor.
• Passion to Grow.
• Achievement Driven With a “Will to Win”.
• Energetic Competitor.
• Curious Learner.

Dura Mark Technologies