Vehicle Inspector

Vehicle Condition Inspector role at ACV Auctions

ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry and building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights.

Our network of brands includes ACV Auctions, ACV Transportation, Clear Car, MAX Digital and ACV Capital within its Marketplace Products, as well as True
360 and Data Services.

• Multiple medical plans including a high deductible, low cost health plan
• Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
• Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/, and Accident and Critical Illness Insurance
• Generous paid time off options, including up to 15 vacation days per year (increasing with years of service), the greater of 3 paid sick days or in accordance with applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
• Employee Stock Purchase Program with additional opportunities to earn stock in the Company
• Retirement planning through the Company’s 401(k)
• Part-time employees are eligible to enroll in ACV’s 401k plan and participate in other benefits per applicable schedule

ACV Auctions is looking for an enthusiastic Inspector who has a knack for cars and wants an opportunity to join a growing company. Inspectors are the face of our company, known for meticulousness and customer focus.

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Partner with a Territory Manager and a team of Inspectors to conduct inspections of vehicles at dealerships, auctions, and off-lease sites to detect damage, missing parts and mechanical problems.
• Prepare and submit a report of vehicle condition, repair/replacement cost estimates, and related documentation.
• Help sales team up-sell or cross-sell services and products.
• Interface regularly with our dealers to ensure client satisfaction and build strong relationships.
• Travel to & from dealerships and homes to inspect, write condition reports, and list vehicles to sell on the auction platform.
• Take multiple overall and damage photos, match them to a vehicle, and upload them to the image server using the company-issued smart phone.
• List inspected wholesale vehicles utilizing ACV Auctions platform for bidding and purchasing.
• Sign up independent dealerships as buyers to utilize ACV Auctions digital platform.
• Perform additional duties as assigned.

• 1 year(s) of experience in the automobile field (body, paint and mechanical repair knowledge) with customer service background
• Ability to read, write, speak and understand English.
• Ability to work outside in the elements for extended periods of time.
• Problem solving aptitude to meet challenges with resourcefulness and innovative approaches.
• Proven success to work independently with minimal supervision while also thriving in a team environment.
• Excellent communication skills with the ability to understand customer needs and expectations.
• Valid driver’s license and use of a validly registered and insured motor vehicle required.
• Knowledge of system capabilities, required software packages, and web-based applications.
• Ability to perform manual labor such as standing for extended periods, lifting up to or more than 25 lbs, bending, and squatting.
• Ability to drive both manual & automatic transmissions.
• Vision abilities required to properly identify small defects around and underneath vehicles.

Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling

ACV is committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We are an equal‑opportunity employer and we consider qualified applicants regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, gender expression, genetic information, disability, military status, veteran status, or any other protected characteristic.

If you have a disability or special need that requires reasonable accommodation, please let us know.

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