Member Services Representative; Member Services Rep

Title:

Universal Financial Representative

Branch Financial Service

Non-Exempt

VP of Financial Services

Position reports To:
Financial Service Manager
Positions Supervised: N/A

To excel in the tasks specific to this essential role, as well as participate and help develop our WCCU Cares culture.

You would be responsible for providing an outstanding five-star service to our members and to our internal staff (#TeamWCCU). Your actions will directly contribute to our culture: WCCU Cares:
We care about our members, their financial needs, and our community.

Job Responsibilities include performing all duties of the teller line in addition to providing a full range of services to both members and prospective members in an efficient and professional manner. This position is responsible for identifying member needs and suggesting appropriate solutions, and assisting members either identified by the Financial Services staff or recognized by their own member contact as needing additional help in achieving financial success.

Universal Financial Representatives must understand and comply with all