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Tier 2 Windows Engineer; Onsite - Westbury, Long

Job in Westbury, Nassau County, New York, 11595, USA
Listing for: Bit by Bit Inc
Full Time position
Listed on 2026-03-04
Job specializations:
  • IT/Tech
    IT Support, Windows Server
Salary/Wage Range or Industry Benchmark: 42 USD Hourly USD 42.00 HOUR
Job Description & How to Apply Below
Position: Tier 2 Windows Engineer (Onsite - Westbury, Long Island)
We are hiring a Tier 2 Windows Engineer to work onsite in Westbury, Long Island. This is a full-time position ideal for someone with strong Windows support experience who enjoys hands-on technical work and problem-solving in a fast-paced environment.

Responsibilities:
  • Provide Tier 2 support for Windows 10/11 and Windows Server (2016/2019/2022)
  • Troubleshoot desktop, server, and network issues
  • Manage Active Directory, Group Policy, file/print services
  • Administer Microsoft 365 (Exchange Online, Teams, SharePoint, Intune)
  • Support endpoint security tools and maintain system compliance
  • Collaborate with Tier 1 and Tier 3 support as needed
  • Document all work in a ticketing system
  • Communicate effectively with both technical and non-technical users
Requirements
  • 3+ years of experience in a Windows support or systems administration role
  • Proficiency with Microsoft 365, Active Directory, and core networking (TCP/IP, DNS, DHCP)
  • Experience with remote support tools and system imaging
  • Strong communication, organization, and troubleshooting skills
  • Must be punctual, professional, and able to work onsite daily in Westbury, NY
  • 4 days (32 hours) a week of work, including evenings and weekends and occasional vacation coverage
  • Reliable transportation is required
Preferred Qualifications:
  • Microsoft certifications (e.g., MCSA, AZ-104, MS-900)
  • Experience with Hyper-V or VMware
  • Familiarity with Network monitoring and remote access tools
Benefits

Full benefits package including:
  • $42/Hour + overtime pay
  • Medical, dental, and vision insurance
  • Retirement plan
  • Paid time off and holidays
  • Certification reimbursement and professional development
  • Contract engagement terms available at a higher rate of pay.
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