Executive Director

ITN Portland, a nonprofit providing transportation to those over 65, or those 18+ with a disability, seeks an experienced Executive Director. ITN Portland has provided rides in the greater Portland area for 30 years, providing 24/7 service for any ride purpose. ITN Portland is the flagship affiliate for the national nonprofit ITN America, and serves as an example for the national network.

The local and national offices are co-located, and work closely together to implement the programs and policies that make ITN unique amongst volunteer transportation services. This unique position allows for the opportunity to take the helm of a local organization with the full support of a growing national nonprofit.

The ideal candidate has experience running a business or nonprofit organization, exceptional verbal and written communication skills, and an established network for outreach in the Portland area. Transportation experience is not required. The incumbent will be committed to ITN Portland’s mission of providing dignified transportation to keep individuals with transportation barriers active in their communities and be able to effectively share this message to recruit volunteers and supporters.

This multi-faceted position holds primary responsibility for the management and financial health of the organization. Job duties include, but are not limited to:

• Implementation of ITN America Community Outreach programs to create a steady pipeline of volunteer drivers, including setting up and delivering community presentations on the need for volunteers.
• Training and maintaining relationships with all volunteers to increase volunteer satisfaction and retention.
• Responsible for the implementation of ITN America fundraising campaigns including the annual appeal, the Walk for Rides, and Car Trade and Car Donation programs.
• Engage in grant writing for special programs, as needed.
• Primary responsibility to assure good community relations, and to engage the Board of Directors, to cultivate, support and maintain corporate relationships and sponsor ships.

• Schedule and staff all meetings of the Board of Directors and the annual meeting of the members; file or renew any annual reports or licenses with the state of Maine, and any other responsibilities as described in the Corporation’s by-laws.
• Learn the system tools for efficient management of ITN Portland.
• Carry out all policies set by the Board of Directors pertaining to ITN Portland operation, including human resources policies, employee training, and compliance with all relevant state and federal workplace policies.
• Adhere to all of ITN Portland and ITN America policies and procedures as presented in the ITN Affiliation Agreement.
• ITN America is co-located with ITN Portland so it may serve as the model affiliate for the ITN America national network of affiliate communities. In this capacity, ITN Portland provides not only a demonstration of financial sustainability, but an operating laboratory and a real-world classroom for visitors and staff training.
• Effective collaboration, partnership, and sharing of best practices with ITN America staff to support the operations of ITN Portland and ITN America is an essential requirement of this position.
• Executive Director understands and agrees that in this capacity as the model ITN community, he/she will allow ITN America’s staff to:
  • Train other affiliate staff;
  • Train ITN America finance staff by doing ITN Portland’s bookkeeping;
  • Pilot test material, software, and marketing programs;
  • Participate in research programs;
  • Host visitors from other communities by taking them on rides and introducing them to staff and volunteers;
  • Participating in training programs and curricula for affiliates;
  • Collaborating with ITN America in community outreach events.
• Accept and complete other tasks as assigned by the Board of Directors.

• Recruit, hire and manage all office staff and drivers as necessary to cover operations 24/7 including dispatching, customer service, and daily bookkeeping.
• Recruit and supervise qualified interns and file all reports as required by the…