Dynamics System Manager

Dynamics Systems Manager Kent £45,000 – £50,000 VIQU have partnered with a growing organisation that is creating a brand-new IT role to support its expanding technology landscape. This is an excellent opportunity for a driven systems professional, as the Dynamics Systems Manager will act as the internal owner of Microsoft Dynamics 365 and Business Central, working closely with third-party suppliers while supporting the wider business with reporting, systems improvement, and day-to-day IT queries.

Key Responsibilities of the Dynamics Systems Manager:
Act as the internal owner of Microsoft Dynamics 365 and Business Central, ensuring systems are fit for purpose and aligned with business needs. Manage and coordinate third-party suppliers, including the MSP and Dynamics support partner. Support and enhance Dynamics modules including Field Service, Sales Hub, and Business Central. Deliver reporting and insights to the business using Power BI. Lead and contribute to Dynamics-related projects, improvements, and rollouts.

Support the introduction and adoption of additional tools such as Customer Voice. Act as a point of escalation for user queries, working hands-on where appropriate and liaising with the MSP when required. Gather requirements from users and translate them into system improvements or supplier-led changes. Support system documentation, training, and user adoption across the business. Help shape the future IT function as the organisation continues to grow through acquisition.

Key Requirements of the Dynamics Systems Manager:
Experience supporting Microsoft Dynamics 365 and/or Business Central. Understanding of Dynamics modules such as Field Service, Sales, or ERP functionality. Experience working with Power BI for reporting and dashboards. Comfortable managing third-party IT suppliers and service providers. A hands-on, proactive mindset with the ability to balance systems work and general IT queries. Strong communication skills with the confidence to work directly with business users.

A desire to grow into a broader IT leadership or IT Manager role over time. Ability to work five days per week onsite. Apply now to speak with VIQU IT in confidence. Or reach out to Katie Dark via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply).

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