Retail Operations Team Member
Listed on 2026-01-12
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Company Overview
Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, including Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. We supply branded and unbranded fuel to 300+ locations across New England and New York. We rank within the top 50 largest convenience store chains and operate 150+ company‑operated locations and rank within the top 10 largest car wash chains.
GeneralSummary
Sales Associates are responsible for the proper and efficient operation of the station during their shift, within company policy. This includes ensuring the shift contributes to increased profitability and growth and ensuring customers’ needs are met every step of the way.
Principle Duties And Responsibilities- Work a flexible schedule as needed.
- Communicate verbally and in writing with various management on store operations in a timely manner, especially any changes that may affect the store’s operations.
- Interact with customers in a friendly, professional manner.
- Prepare a shift report at the end of the shift as per company guidelines.
- Be 18 years of age or older.
- Provide the best customer experience to every customer.
- Greet every customer with a smile and sincere greeting.
- Suggest possible purchases to the customers and promote specials.
- Assume full responsibility for the execution of our customer service program at the site level.
- Minimize safety risks to employees, customers and suppliers.
- Ensure all environmental and hazardous material regulations are strictly enforced.
- Maintain safety and security of the store and document any accidents or incidents.
- Manage the maintenance of the customer environment inside and around the store.
- Operate all assigned equipment safely and efficiently.
- Support implementation of our Safety and Health program.
- Report workplace accidents, injuries, incidents, or illnesses promptly.
- Complete the new employee safety orientation procedure.
- Read, understand, and write English at the eighth-grade level.
- Perform arithmetic calculations at the eighth-grade level to make change, complete shift reports, and account for products.
- Validate identification prior to selling tobacco and/or alcohol as required by regulations.
- Lift up to 30 pounds and carry cases of milk cartons, soft drinks, beer and juice containers using proper lifting techniques.
- Remain calm and respond according to policies and procedures in emergencies.
- Tolerate exposure to gasoline fumes and cleaning products.
- Work in various temperature environments (coolers, outdoors, indoors).
- Perform general housekeeping duties as needed.
- Be 18 years of age or older.
- Ensure physical maintenance, safety, cleanliness, and attractiveness of all store facilities.
- Perform other related duties as required.
- Lift up to 50 pounds at times.
- Traverse and access all areas of the store.
- Prolonged periods of sitting at a desk and working on a computer.
- Prolonged periods of standing.
Entry level
Employment TypeFull-time
Job FunctionManagement and Manufacturing
IndustriesRetail
Start RateStarting Rate: $0.00
Equal Opportunity EmployerNouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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